Sheffield City Council’s Housing & Neighbourhoods Service plays a vital role in supporting communities across the city, managing around 38,000 council homes and delivering a wide range of services that help residents live safely, comfortably, and sustainably. Our focus is on delivering high‑quality, customer‑centred services, shaping thriving neighbourhoods, and working closely with tenants, leaseholders, partners, and local communities to continuously improve the places people call home.

We have an exciting opportunity for an Operations and Development Manager within our Estates and Environmental Services Team. The team plays a central role in delivering and shaping estate services across the Housing and Neighbourhoods Service. Their remit combines both operational delivery and strategic management, ensuring neighbourhoods are clean, safe, well‑maintained and environmentally responsible. The team oversees key Contracts and Service Level Agreements (SLAs), supports Neighbourhood Teams, and drives improvements through policy development, performance management, quality assurance and compliance. These activities ensure that estates remain clean, green and resilient places where residents can live healthy and well.

Are you proactive, confident in leading change, and skilled at building strong, constructive relationships? Do you enjoy working at pace, solving complex problems, and supporting others to deliver consistently high‑quality services? Do you have excellent communication skills, a passion for service improvement, and the ability to motivate teams delivering work? If so, this could be the role for you.

We are looking for someone who is: -

A natural leader who can inspire teams and communicate effectively
Performance-driven, with a record of achieving outstanding outcomes
A Change-maker, eager to drive continual improvement and innovative transformation
A great listener, ready to seek and act on feedback from residents and partners
A skilled collaborator, able to build alliances and engage stakeholders for the benefit of Sheffield’s people
A strategic thinker, capable of aligning operational delivery with the Council’s political direction and vision

Sheffield City Council – Our Commitments

We are investing in our workforce and are promoting opportunities to our under‑represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly. It is a great time to join us and we welcome your application.

Under the Guaranteed Interview scheme, applicants who are disabled, care leavers, or armed forces veterans will be guaranteed an interview if they meet the essential criteria and indicate their eligibility on the application form.

Full‑time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities including hybrid working, reduced hours, part‑time and job‑share options. Regular time in the office in Sheffield will be required.

We are committed to safeguarding and promoting the welfare of all individuals, ensuring a safe and supportive environment for everyone and where appropriate to the role the successful applicant will be required to undertake relevant safeguarding checks.

If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.

Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our New job evaluation process to be introduced at Sheffield City Council | Sheffield City Council

If you require any further information or would like to discuss the role further, please contact:

Helen Scott, Service Manager – helen.scott2@sheffield.gov.uk