Do you want to help vulnerable households in need?

Do you put the person at the centre of what you do?

Do you have the resilience to thrive in a busy working environment?

If so, we would love you to apply for the post of Housing Sustainability Officer!

The role

This is a fantastic opportunity to join a busy, exciting service that helps and supports some of the most vulnerable people in Sheffield.

The roles are currently in the Housing First team, which provides intensive support to people experiencing homelessness and sleeping rough in Sheffield, based upon the seven principles of Housing First England.

1) People have a right to a home.

2) Flexible support is provided for as long as it is needed.

3) Housing and support are separated.

4) People have choice and control.

5) An active engagement approach is used.

6) The service is based on people’s strengths, goals, and aspirations.

7) A harm reduction approach is used.

We work with people throughout the homelessness process and into their own settled accommodation, assisting them with rehousing, tenancy sustainment, help with income support, managing appointments and engaging with other services in the city.

A key aspect of the role involves working with internal and external partners in a multi-agency focused approach to fully understand the holistic needs of the person. The successful candidates must understand issues that cause rough sleeping, be empathetic towards the clients and have clear professional boundaries. They must also be able to manage expectations and work within the limits of the resources available.

You will be working in a team with skilled and experienced officers and managers who would be on hand to support you. In this role you will be expected to visit and actively engage people in their homes or accommodation, in day centres and on the street. Housing First is a proactive team which uses assertive outreach to engage and work with clients.

Please note there will also be times you will be required to work at different work sites, including various temporary accommodation sites across the city. You may also be required to cover other teams in the service according to business need (see job description for further details).

Who we are looking for:

To be successful, you must be able to demonstrate a clear person-centred focus, with an ability to prioritise and organise your work. We need excellent communicators who work well on their own initiative but are also flexible team players.

It is important to be resilient and hardworking, with a keenness to learn. You must have a dynamic attitude and take the initiative with your work. Many people we support in the Housing First team have experienced significant trauma at times in their lives and this can be reflected in their engagement with services.

An ability to see and understand the whole picture and approach your work through a trauma-informed approach is therefore essential in this role.

For further information about the role or an informal chat please contact William.Mcgahey@sheffield.gov.uk

We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.

It is a great time to join us and we welcome your application.

Under the Guaranteed Interview scheme, applicants who are disabled, care leavers, or armed forces veterans will be guaranteed an interview if they meet the essential criteria and indicate their eligibility on the application form. Sometimes, if lots of people apply, we might not be able to interview everyone who qualifies for the Guarantee. In these cases, we’ll interview the candidates who best meet the essential criteria for the job.

Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.

If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.

Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our Sheff news page.

We are committed to safeguarding and promoting the welfare of all individuals, ensuring a safe and supportive environment for everyone and where appropriate to the role the successful applicant will be required to undertake relevant safeguarding checks.