Repairs and Maintenance Service – Void Repairs Team

The Opportunity

We are looking for a highly organised and motivated Repairs & Maintenance Coordinator to join our Void Repairs team within the Repairs and Maintenance Service.

This is a key operational role supporting the efficient turnaround of void properties. As a Coordinator, you will act as the central link between Team Leaders, operatives, contractors, and the Housing Voids Team, ensuring works are planned, scheduled, and delivered in line with service standards.

About the Role

The Void Repairs service is responsible for returning empty council properties to a safe, compliant, and lettable standard as quickly as possible.

As a Coordinator, you will play a critical role in managing workflows, allocating work, and ensuring dependencies such as materials, inspections, and compliance are aligned to avoid delays.

Key Responsibilities

Work Planning & Scheduling

Coordinate the end-to-end delivery of void repairs from initial survey through to completion
Allocate jobs to operatives and subcontractors in line with priorities and SLA targets
Monitor progress and proactively manage delays or changes

Coordination & Communication

Act as the main point of contact between Team Leaders, operatives, contractors, and Housing Voids
Ensure clear and timely communication across all stakeholders
Support resolution of operational issues and escalations

Materials & Resource Management

Arrange and monitor materials orders, deliveries, and specialist items
Ensure resources are available to meet programme requirements

Compliance & Assurance

Coordinate statutory and compliance activities (e.g. asbestos, gas, electrical, fire safety)
Ensure all jobs are completed in line with Council policies and lettable standards

Performance Monitoring

Track workflow progress, turnaround times, and key performance indicators
Maintain accurate records across systems and support reporting requirements

Service Improvement

Support continuous improvement initiatives to enhance efficiency, quality, and customer outcomes

What We’re Looking For

Experience working in repairs, maintenance, housing, or construction environments (desirable)
Strong organisational skills with the ability to manage multiple tasks in a fast-paced setting
Excellent communication and stakeholder management skills
Good IT skills with experience of scheduling or job management systems
A proactive approach to problem-solving and service delivery
Understanding of health & safety and compliance requirements (desirable)

Why Join Us?

Be part of a high-performing service delivering essential housing outcomes
Play a key role in reducing void turnaround times and improving neighbourhoods
Work within a supportive and collaborative team environment
Opportunities for development and progression within Repairs & Maintenance

We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.

It is a great time to join us and we welcome your application.

Under the Guaranteed Interview scheme, applicants who are disabled, care leavers, or armed forces veterans will be guaranteed an interview if they meet the essential criteria and indicate their eligibility on the application form. Sometimes, if lots of people apply, we might not be able to interview everyone who qualifies for the Guarantee. In these cases, we’ll interview the candidates who best meet the essential criteria for the job.

Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.

If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.

Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our Sheff news page.

We are committed to safeguarding and promoting the welfare of all individuals, ensuring a safe and supportive environment for everyone and where appropriate to the role the successful applicant will be required to undertake relevant safeguarding checks.