We are looking for someone with a positive approach and a strong customer focus to join our Response Team. This is a great opportunity to make a real difference to the communities of Sheffield by helping us deliver a first-class estate service.

As part of our team, you will work closely with area Estate Services Teams to maintain safe, clean, and welcoming environments for residents across the city.

What You’ll Do

Carry out responsive block cleaning across flats, maisonettes, and high-rise buildings.
Ensure communal areas are clean and safe, including:
- Checking chute systems for blockages.
- Clearing walkways of waste.
- Cleaning bin rooms and rotating bins.
Remove graffiti and hazardous items (e.g., syringes) where necessary.
Occasionally enter properties to access chute systems.
Drive to various sites across Sheffield (a full driving licence is essential).
Work outdoors in all weather conditions.
Attend occasional meetings outside normal office hours.
Work one weekend in every four as part of the rota.

What We’re Looking For

Excellent customer care, communication, and teamwork skills.
A ‘can-do’ attitude and ability to work independently or as part of a team.
Good understanding of ICT and Microsoft Office (Word, Outlook, Excel).
Ability to work flexibly and adapt to changing priorities.

Why Join Us?

Generous holiday entitlement.
Flexible working options, including part-time or job share.
Commitment to equality, diversity, and inclusion – we welcome applications from under-represented groups including Black, Asian, Minority Ethnic, Disabled, and LGBTQ+ communities.
Support for staff with unpaid caring responsibilities.
Disability Confident Scheme – disabled applicants who meet essential criteria are guaranteed an interview.

We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.

It is a great time to join us and we welcome your application.

Under the Guaranteed Interview scheme, applicants who are disabled, care leavers, or armed forces veterans will be guaranteed an interview if they meet the essential criteria and indicate their eligibility on the application form.

Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.

If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.

Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our New job evaluation process to be introduced at Sheffield City Council | Sheffield City Council