Opportunity Sheffield - Information Advice and Guidance Officer Employment Support

This is an exciting time to join Opportunity Sheffield, Sheffield City Council’s Employment & Skills Service. Following the successful award of Economic Inactivity Trailblazer and LGF funding, we have a unique opportunity to make a meaningful difference to residents across Sheffield—supporting individuals to move into and sustain rewarding, meaningful employment.

We are seeking to recruit a temporary Information Advice and Guidance Officer - Employment Support to join our dynamic team. Reporting to the Strategic Support Co-ordinator, this role will focus on supporting individuals to gain, progress in, and sustain employment.

About the role

We are looking for an enthusiastic, flexible, and innovative individual who thrives in a fast-paced environment. You will play a key role in delivering high-quality employment, skills, and inclusion support as part of a funded programme.

Key responsibilities

Deliver professional, impartial support and guidance to participants accessing Opportunity Sheffield services
Work collaboratively with internal teams and external partners to deliver high-quality provision
Identify and connect participants to opportunities that support their progression pathways
Act as a positive advocate for the service, promoting programmes and opportunities effectively
Develop a clear understanding of programme requirements to support delivery against targets
Contribute to the continuous improvement of employment support projects
Effectively plan and organise your own workload to meet priorities
Identify and escalate risks and opportunities to programme managers

About you

Experience working in employment support, skills, or related services
Strong organisational and communication skills
A proactive, solution-focused approach
The ability to work flexibly and respond to changing priorities
A commitment to supporting individuals to achieve positive outcomes

For an informal discussion about the role email Naveed Ahmed -

Email: Naveed.Ahmed@sheffield.gov.uk or Phone: 0114 2053331

We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.

It is a great time to join us and we welcome your application.

Under the Guaranteed Interview scheme, applicants who are disabled, care leavers, or armed forces veterans will be guaranteed an interview if they meet the essential criteria and indicate their eligibility on the application form. Sometimes, if lots of people apply, we might not be able to interview everyone who qualifies for the Guarantee. In these cases, we’ll interview the candidates who best meet the essential criteria for the job.

Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.

If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.

Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our Sheff news page.

We are committed to safeguarding and promoting the welfare of all individuals, ensuring a safe and supportive environment for everyone and where appropriate to the role the successful applicant will be required to undertake relevant safeguarding checks.