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Edge of Care/ Residential Keyworker - Route 29

Salford City Council

Salford£49Closes: 11/09/2026

Edge of Care/ Residential Keyworker Route 29

Salary: Grade 3A + 2
Hours: 36 hours including weekends and evenings and sleep ins to meet service needs
Contract: Permanent

About us

Route 29 is inspired by the 'No Wrong Door' approach which is an exciting way of working collaboratively to meet the needs of our most vulnerable children and families in Salford. Route 29 focuses on providing a robust trauma informed intervention to young people aged 8 -18 years who are on the edge of care, in care or at risk of placement instability. Route 29 embrace a close working relationship with adolescents a ‘working with’ rather than a ‘doing to’ approach. We want to be seen as a listening organisation and one where young people do not need to repeat their story to each professional, no matter which agency is involved. Our service includes an outreach service, residential home, 16+ accommodation and a network of specialist foster carers that support young people in times of crisis.

The team work out of The Hub which includes our residential and outreach support.

Our hub provides residential and outreach support will have a dedicated team which includes:

  • A Service Manager
  • A Registered Manager for the home
  • Two Deputy Managers (With lead areas for outreach and accommodation)
  • Portfolio Leads
  • Key workers who support young people and their families within the hub and by outreach work in the community
  • A Senior Mental Health practitioner
  • A Speech and Language therapist
  • An Educational Psychologist
  • Specialist Nurses
  • Police contacts

The resilient keyworkers ‘stick’ with the young person through thick and thin to access the right services at the right time and in the right place to meet their needs.

Due to the promotion of one of our current key workers we have an exciting opportunity for a new Keyworker to join our new service.

About you

We are looking for a dedicated and compassionate professional who is passionate about making a real difference to the lives of vulnerable young people.

You will have substantial experience working with adolescents who have complex needs and who may present with high-risk behaviours. Holding a Level 3 qualification in Children and Young People (or an equivalent qualification), you will be confident working across both our residential hub and outreach services, providing consistent support, guidance and positive interventions.

In this role, you will help create a safe, nurturing and welcoming environment for the young people who live within the hub. You will have a strong understanding of Children's Homes Regulations and Quality Standards, ensuring that all aspects of your practice promote positive outcomes and high-quality care.

Working collaboratively within a multi-agency team, you will demonstrate a genuine commitment to safeguarding and improving the lives of vulnerable children, young people and families. You will have experience of delivering direct work and targeted interventions that help young people build resilience, achieve their goals and, where it is safe and appropriate, remain within the care of their family or wider support network.

You will adopt a trauma-informed approach in all aspects of your work and will be supported by a skilled specialist team to help you deliver the best possible outcomes. Experience of supporting young people during times of crisis is essential, alongside the ability to remain calm, professional and solution-focused in challenging situations.

As a highly organised and adaptable individual, you will be able to manage competing demands and work flexibly to meet the needs of the service and the young people we support.

Most importantly, you will embody our values of Pride, Passion, People and Personal Responsibility, helping young people develop the stability, confidence and life skills they need to make a successful transition into adulthood and independence.

This is an exciting time to join Route 29. As the service continues to grow and evolve, you will have the opportunity to play a key role in supporting even more young people across the borough and making a lasting impact on their futures.

Learn, grow and develop as a Salford Keyworker

At Salford we’re committed to supporting our staff to learn and grow and from day one we’ll support you to succeed within Salford through ongoing learning and development. This will include some core training both online and face to face as well as the opportunity to continue with apprenticeships relevant for your role.

Please be aware that this post is subject to a Disclosure and Barring Service (DBS) check and that you will be required to meet the cost of the DBS check currently £49.50. The payment for this will be deducted from your first four months’ salary. If you do not commence employment for any reason but the DBS has been processed, you will be sent an invoice for the payment.

If you have lived or worked abroad for 3 months or more in the last 5 years or 12 months or more (whether continuously or in total) in the last 10 years whilst aged 18 or over, please refer to the link below for details for how to obtain your Certificates of Good Character.
https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants

What we need from you if you are invited to interview:

  • Passport/ID - You will be required to provide original documentation confirming your right to work in the UK. Successful candidates will also be required to provide proof of address.

  • Qualifications/registrations if applicable for the role


Want to know more about Salford?
As an authority we are dedicated to improving the lives of our residents, and as an employer we are passionate about helping individuals to thrive in their work. We are committed to developing a diverse and inclusive culture and are proud of our professional accreditations which champion this.

Find out about our city as a place to live, work & grow, and learn more about the amazing work we are doing. You’ll also find out about the wealth of benefits we have to offer you on our Salford pages!

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Supporting Documents

Role profile