Secure Receptionist

Working Hours : Minimum 24hrs per week / averaged over 4 week rota including some weekend shifts. (Regular additional hours available)

About us

An exciting Opportunity has arisen at Barton Moss Secure Unit . This is a busy role and there is an expectation that the post holder is able to manage their own workload and yet work as part of a team, to ensure all the responsibilities of supporting the service are considered and acted upon within agreed timescales and performance indicators are achieved.

Candidates must also be able to demonstrate how they meet the following necessary requirements of the post in order to be shortlisted for interview.

About the Role

• You will be responsible for ensuring the security systems and processes are adhered to at all times. (keys, alarms, pagers, cameras etc)
• You will maintain security equipment & report issues in a timely manner.
• You will be responsible for facilitating family and professional visits.
• You will ensure the Confidentiality Code of Conduct is adhere to in relation to staff, clients, family & carers
• You will enable court escorts to safely deliver and collect young people from/ to the centre.
• You will manage room bookings & calendar maintenance,
• You will ensure stationery and equipment supplies are kept restocked.
• You will be responsible for the production of a range of documents, both electronic and hard copies.
• You will be responsible for the reception & foyer areas.
• You will devolve information to staff and managers in a timely and consistent manner.

About you

• To model and demonstrate our values and behaviours.
• The ability to present a positive impression of the organisation.
• Experience of delivering an effective, reliable and efficient customer care service
• The ability to maintain an atmosphere and environment that is conducive to effective customer/colleague relationships
• To accurately process, record, store and retrieve data and information using computerised systems and manual systems
• Experience of a range of administrative procedures
• To demonstrate awareness of personal responsibility in respect of Health & Safety & Security
• The ability to work within established procedures and timescales and identify/suggest solutions where compliance is affected
• Microsoft office experience
• NVQ2 Administration or Customer Services or equivalent or willing to work towards.

The post holder will be expected to undertake the duties commensurate within the range and grade of the post or any lesser duties as directed.

NB: The aim of the role profile is to indicate the general purpose and level of responsibility of the post. Please be aware that duties may vary from time to time without changing their character or general level of responsibility. Duties may be subject to periodic review (in consultation with the postholder where appropriate) to reflect the changing work requirements.

Please be aware that this post is subject to a Disclosure and Barring Service (DBS) check and that you will be required to meet the cost of the DBS check currently £49.50. The payment for this will be deducted from your first four months’ salary payments at a rate of £12.38 per month. If you do not commence employment for any reason but the DBS has been processed, you will be sent an invoice for the payment of £49.50.

If you have lived or worked abroad for 3 months or more in the last 5 years or 12 months or more (whether continuously or in total) in the last 10 years whilst aged 18 or over, please refer to the link below for details for how to obtain your Certificates of Good Character.

https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants