Regulatory Services Service Manager

Salford City Council is seeking an exceptional Service Manager to help lead its dynamic Regulatory Services function. As a growing city, Salford presents both opportunity and complexity, with an increasing population, business growth and evolving regulatory demands. This role offers a unique opportunity to work across a broad and diverse service that enforces a wide range of legislation and delivers critical functions that protect public health, safety and wellbeing, while supporting economic growth and business confidence through fair regulation.

Reporting to the Head of Service, you will play a central role in shaping the strategic and policy direction of Regulatory Services, aligning delivery with Directorate priorities and the wider Corporate Plan. Working with the management team and officers, you will lead the development of intelligence-led responses to emerging challenges, influence service design and delivery, and drive innovation across multiple service areas. This is a role defined by its breadth and pace, requiring the ability to manage complex work programmes, identify emerging trends, and implement robust, proportionate regulatory responses that support both communities and businesses.

You will join a well-established, high-performing and respected team with a strong culture of collaboration, innovation and continuous improvement. The service operates at the forefront of regulatory practice, responding to new legislation and national agendas while maintaining a clear focus on achieving positive outcomes for residents and stakeholders. This is an opportunity to make a meaningful impact in a growing city, shaping how Regulatory Services evolves to meet future demand while contributing to Salford’s ambition to be a fairer, greener, healthier and more inclusive place for all.

Salford Regulatory Services currently comprises approximately 100 staff across the following functions:

Landlord Licensing & Housing Standards
Housing Compliance & Enforcement
Environmental Protection
Environmental Health, Pest & Dog Control
Trading Standards, Licensing & Financial Investigation
Administration Support

Applicants are requested to provide a CV and a personal statement setting out how they meet the essential criteria for the role and demonstrating their relevant skills, knowledge and experience. The personal statement should clearly evidence how you fulfil the requirements of the person specification and explain what you would bring to this challenging and rewarding role.

This post is subject to a Basic Disclosure and Barring Service (DBS) check and you will be required to meet the cost of the DBS check currently £21.50. The payment for this will be deducted from your first four months’ salary payments at a rate of £5.38 per month. If you do not commence employment for any reason but the DBS has been processed, you will be sent an invoice for the payment of £21.50.

Please contact Head of Regulatory Services, John Wooderson (john.wooderson@salford.gov.uk) if you would like to discuss the role.

We reserve the right to close the vacancy early if a high volume of applications is received.

Interviews for shortlisted candidates are provisionally scheduled to take place in early September 2026.

If you have completed the GM Elevate Leadership Development Programme within the last 2 years, please indicate this within the ‘About You’ or ‘Supporting Statement’ section of your application.