Are you passionate about making a difference in your community? Do you thrive in a dynamic, multi-agency environment? Salford City Council is seeking a dedicated Support Officer to join our Regulatory Services team and help protect and promote the health, safety, and wellbeing of our residents and visitors.

About the Role

As a Support Officer, you will play a vital role in delivering operational solutions across Regulatory Services. You’ll work closely with Lead Practitioners, Service Managers, and a range of stakeholders to ensure Salford remains a safe, vibrant, and thriving place to live and work.

You will support the service, collaborating with internal and external enforcement bodies to resolve issues quickly and effectively. This is a varied role that offers the opportunity to work across different service areas and contribute to meaningful change in the community.

Key Responsibilities

Assist in the delivery of area-based and projects aligned with council strategies.
Support the monitoring and completion of assigned tasks.
Collaborate with colleagues and stakeholders to ensure successful work programme delivery.
Apply knowledge to real-world situations to promote compliance and best practice.
Manage your own workload effectively, including occasional out-of-hours work.
Communicate clearly and accessibly with all stakeholders.
Contribute to training and development initiatives within the team.

What We’re Looking For

Essential Knowledge & Skills:

Strong communication, interpersonal, digital, literacy, and numeracy skills.
Ability to analyse information, draw conclusions, and make recommendations.
Confidence in decision-making that is fair and proportionate.

Experience:

Proficient in using computer and mobile technology applications.
Experience working with diverse stakeholders including customers, agencies, and community groups.
Knowledge of referral pathways and support service

Attributes:

Demonstrates Salford City Council’s values: Pride, Passion, People, and Personal Responsibility.

Why Join Us?

Be part of a supportive and collaborative team.
Make a real impact in your community.
Access to training and development opportunities.
Work in a forward-thinking council committed to innovation and excellence.

We reserve the right to close this advert early, if a significant number of applications are received.

If you have any queries about the role, contact Sarah Hughes (Lead Practitioner at Regulatory Services) at sarah.h.hughes@salford.gov.uk

This post is subject to a Basic Disclosure and Barring Service (DBS) check and that you will be required to meet the cost of the DBS check currently £21.50. The payment for this will be deducted from your first four months’ salary payments at a rate of £5.38 per month. If you do not commence employment for any reason but the DBS has been processed, you will be sent an invoice for the payment of £21.50.

Want to know more about Salford?
As an authority we are dedicated to improving the lives of our residents, and as an employer we are passionate about helping individuals to thrive in their work. We are committed to developing a diverse and inclusive culture and are proud of our professional accreditations which champion this.

Find out about our city as a place to live, work & grow, and learn more about the amazing work we are doing. You’ll also find out about the wealth of benefits we have to offer you on our Salford pages!

Privacy Statement and Data Protection
Our core data protection obligations and commitments are set out in the council’s primary Recruitment and Employment Privacy Notice which can be found at https://www.salford.gov.uk/gdpr .

Supporting Documents

↗ Role Profile