This is an exciting opportunity to join Runnymede Borough Council's Private Sector Housing and Licensing Team, providing vital administrative assistance across a range of environmental health and licensing services.

As the Private Sector Housing & Licensing Administrator, you will play a key role in aiding the administration of the Council's Houses in Multiple Occupation (HMO) licensing scheme, alongside a variety of specialist licensing and registration functions including animal activities licensing, skin piercing registration and mobile home licensing.

This is a varied and rewarding role that sits at the heart of several important frontline services. One day you could be processing licence applications and managing enquiries from landlords, businesses and residents. The next, you could be coordinating inspections, administering public health records or supporting environmental health investigations

You will also be responsible for maintaining accurate records on the Council's Civica system, monitoring licensing renewals, producing reports, managing shared inboxes and ensuring information is processed accurately and securely.

Benefits

• Hybrid working
• Flexible working and Flexi-leave
• 29 Days annual leave, plus bank holidays
• Excellent Pension Scheme
• Free Parking
• Training and development opportunities
• Cycle to work + further related discounts
• Season ticket loan
• Health insurance plan after 1 years’ service/ Dental after 3 years' service
• Employee Assistance Programme (EAP)

We are looking for a highly organised and customer-focused administrator who enjoys working in a busy environment and managing a varied workload.

You may already have experience in local government, housing, environmental health, licensing or a busy administrative role. Most importantly, you will have excellent organisational skills, strong attention to detail and the ability to provide a professional service to both internal and external customers.

We are looking for someone who can demonstrate:

• Experience of administrative and clerical work.
• Experience dealing with customers face-to-face, by telephone and via email.
• Excellent data entry, keyboard and IT skills.
• The ability to communicate clearly and professionally, both verbally and in writing.
• Strong organisational skills and the ability to prioritise competing demands.
• A high level of accuracy and attention to detail.
• The ability to work independently and use initiative while also contributing positively to a team environment.
• A customer-focused approach and a commitment to delivering excellent service.

If you are an organised administrator with excellent customer service skills and are looking for a varied role within local government, we would love to hear from you.

Runnymede is an ambitious, passionate, and progressive council with a forward- thinking attitude and award-winning departments. As a Borough Council, we are committed to our core values which we demonstrate through our ongoing policies and projects.  We continually strive to improve our services and welcome innovative and proactive individuals who are open minded and have a positive approach in supporting our vision.