This is an exciting opportunity to join Runnymede Borough Council as we continue our positive work in assisting users and improving our integrated Housing IT system. As a Housing Systems & Revenue Assistant, you will be part of a small team responsible for administering Housing IT systems and assisting income generation and collection within the Housing Service.

The key responsibilities of the Housing Systems & Revenue Assistant are:

• Provide systems administration and user support for Housing IT systems
• To monitor & carry out an analysis to rectify coding errors when they occur
• Maintain accurate and up-to-date data within Housing IT systems
• Administration of Direct Debits on all housing revenue accounts
• Ensure external contractor invoices are processed within target dates
• Assist in the testing of any software upgrades and new functionality
• Assist with the development and continuous improvement of Housing systems, processes, and reporting

Benefits

• Hybrid working 3 days in the office, 2 days working from home
• Flexible working and Flexi-leave
• 29 Days annual leave, plus bank holidays
• Excellent Pension Scheme
• Free Parking
• Training and development opportunities
• Payment of one professional membership per annum
• Cycle to work + further related discounts
• Season ticket loan
• Health insurance plan after 1 years’ service/ Dental after 3 years' service
• Employee Assistance Programme (EAP)

We are looking for a capable and motivated individual to join our team who is confident in using and supporting IT systems, has strong problem-solving skills, and is committed to delivering an excellent Housing IT service. 

The successful candidate will play a key role in supporting Housing colleagues to provide high-quality customer service to residents with a range of skills and experience including: 

• Experience of using IT systems for both income & expenditure processes
• Excellent organisational and time-management skills, with the ability to manage workloads independently in a fast-paced operational environment.
• Good communication and interpersonal skills
• Experience of maintaining financial records
• Ability to prioritise a workload

Runnymede is an ambitious, passionate, and progressive council with a forward- thinking attitude and award-winning departments. As a Borough Council, we are committed to our core values which we demonstrate through our ongoing policies and projects.  We continually strive to improve our services and welcome innovative and proactive individuals who are open minded and have a positive approach in supporting our vision.