This is an exciting opportunity to join the Runnymede and Surrey Heath Borough Council Community Services Partnership as we continue our positive work supporting residents to remain independent, connected and active within their communities. As the Community Transport Driver, you will play a vital role in delivering a safe, reliable and caring transport service for older people, residents with mobility difficulties and other members of the community who rely on accessible transport.

The Community Transport Driver will help ensure passengers can access appointments, social activities and essential services, making a real difference to their quality of life every day.

You will:

• Safely transport passengers using fully accessible community transport minibuses.
• Assist passengers boarding and leaving vehicles with patience, dignity and respect.
• Follow daily schedules and planned routes, ensuring journeys are completed efficiently.
• Carry out routine vehicle safety checks and report any defects or concerns.
• Maintain accurate vehicle records including mileage and fuel usage.
• Monitor passenger wellbeing and report any safeguarding or welfare concerns.
• Communicate effectively with the Community Transport team regarding journey updates and service issues.
• Ensure vehicles remain clean, presentable and ready for service.
• Support and assist in the induction and training of new drivers where required.
• Provide occasional support to the Meals at Home service and assist during emergency response situations if needed.

As part of an important shared service between Runnymede Borough Council and Surrey Heath Borough Council, you will be helping to strengthen community transport provision across both boroughs and support the continued development of these valued frontline services.

Benefits

• 29 Days annual leave, plus bank holidays
• Excellent Pension Scheme
• Free Parking
• Training and development opportunities
• Payment of one professional membership per annum
• Cycle to work + further related discounts
• Season ticket loan
• Health insurance plan after 1 years' service / Dental after 3 years' service
• Employee Assistance Programme (EAP)
• Mileage allowance

Salary

RBC2 (£18,600 - £20,330 per annum for 25 hours per week).

 

We are looking for a compassionate and reliable individual to join our team who can provide a high-quality, customer-focused transport service for local residents. We are looking for exceptional candidates with a range of skills including:

Person Specification

• Full UK Driving License with D1 entitlement (this is an essential requirement - please do not apply if you do not have D1 entitlement) and eligibility to drive Council vehicles.
• First Aid qualification (or willingness to obtain), together with a willingness to undertake further training including manual handling.
• Understanding of the responsibilities involved in safely transporting vulnerable passengers and reporting safeguarding concerns.
• Experience of delivering excellent customer service and communicating effectively with a diverse range of service users.
• Ability to work independently, manage time effectively and follow schedules and procedures accurately.
• Experience of working with older people, people with additional needs, or in a community service environment would be advantageous.
• Experience of driving larger vehicles such as minibuses or vans would be desirable.
• Demonstrable reliability, professionalism and sound judgement in a frontline service role.

From March 2027, Runnymede Borough Council will become part of the new West Surrey Unitary Council as part of the Local Government Reorganisation across Surrey. West Surrey will bring together the full range of local government services under one organisation, creating simpler, more efficient and more responsive services for our communities.

As one of the largest unitary authorities in the country, West Surrey will serve a diverse population across a region with a strong economy, vibrant communities, and significant opportunities for growth and innovation. The scale and variety of our work will provide a wide range of career pathways, professional development opportunities, and the chance to contribute to shaping an ambitious, modern, resident‑focused council. It is an exciting time to join us as we build West Surrey together.

Use of AI in your application

We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications.

All submitted information whether supported by AI or not must accurately reflect the applicant’s own skills, experience, and qualifications. Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process.