This an exciting opportunity to join Runnymede Borough Council as we continue our positive work delivering high-quality financial services to support our communities. As the Exchequer Services Officer, you will play a key role in ensuring that income is accurately processed and reconciled while also assisting the Council's insurance function.

• Process and reconcile incoming payments daily, ensuring all income is accurately recorded and allocated.
• Investigate and resolve unallocated or unidentified payments, including managing suspense accounts.
• Handle insurance claims from initial enquiry through to resolution, liaising with customers and insurers.
• Monitor and reply to queries from internal departments and members of the public.
• Aid the administration of the Council's insurance arrangements, including renewals and recharges.
• Maintain accurate financial records and assisting documentation to meet audit requirements.
• Assist with month-end and year-end processes related to income and banking.
• Work collaboratively with colleagues across Finance and the wider organisation.
  

We are looking for a methodical and detail-oriented individual to join our team who can provide accurate financial processing and high-quality customer service. We are looking for exceptional candidates with a range of skills including: 

• At least 1 year's experience working in a finance, administrative or customer-focused role.
• Good understanding of financial processes or the ability to quickly develop this knowledge.
• Strong attention to detail and ability to work accurately when handling data and transactions.
• Ability to organise and prioritise workloads to meet deadlines, particularly in a fast-paced environment.
• Experience of working with Microsoft Office, particularly Excel.
• Confident communication skills, both written and verbal, with the ability to respond to queries clearly and professionally.
• Ability to investigate and resolve issues using a logical and methodical approach.
• Experience of working independently while also contributing positively within a team.

Runnymede is an ambitious, passionate, and progressive council with a forward- thinking attitude and award-winning departments. As a Borough Council, we are committed to our core values which we demonstrate through our ongoing policies and projects.  We continually strive to improve our services and welcome innovative and proactive individuals who are open minded and have a positive approach in supporting our vision.