0 Saved Jobs
Log in to your account

Login with Facebook Login with Google Login with LinkedIn

Or

Email Address:
Email Address is a required field

Password:
Password is a required field

Remember username

* Required

Forgot Password?

Register for an account

0 Saved Jobs
Log in to your account

Login with Facebook Login with Google Login with LinkedIn

Or

Email Address:
Email Address is a required field

Password:
Password is a required field

Remember username

* Required

Forgot Password?
Register

22 May 2026

Civic Centre

Customer Collection & Digital Services

£51,994 - £60,300 per annum

Permanent

Home
Vacancies
Revenues Technical Manager

About The Role

This an exciting opportunity to join Runnymede Borough Council as we continue our positive work in Customer, Digital & Collection Services. As the Revenues Technical Manager you will:

Be responsible for the day-to-day operational management of the Revenues Service
Maximise the revenue and income the Council receives by delivering an innovative, efficient, high-quality service in relation to Business Rates and Council Tax
Ensure the effective billing, collection and recovery of both Business Rates and Council Tax
Deal with the more technical aspects of Business Rates and Council Tax
Have a working knowledge of the Housing/Council Tax Support system.
Have overall responsibility for the system administration of the IT systems within the service area and ensure the development of IT systems as directed by the Corporate Head of Customer, Digital & Collection Services
Oversee the management of the Revenues team through staff performance, developing individuals and dealing with third party software suppliers.
Provide a high level of customer service when dealing with enquiries from the public via telephone, face to face and e-mail

Benefits

Hybrid working, 3 days in the office and 2 days at home
Flexible working and Flexi Leave
29 Days annual leave, plus bank holidays
Excellent Pension Scheme
Free Parking
Training and development opportunities
Payment of one professional membership per annum
Cycle to work + further related discounts
Season ticket loan
Health insurance plan after 1 years’ service/ Dental after 3 years' service
Employee Assistance Programme (EAP)

Salary

Please note that Runnymede Borough Council is currently undertaking a pay and grading review, which is expected to be implemented during the summer. The successful applicant will be appointed under the Council’s current grading and salary structure and, following implementation of the new framework, will be assimilated into the revised pay structure in line with all existing employees.

The grading for this role in the new pay structure will be £53,662 - £60,301

About You

This is an excellent opportunity for an experienced revenues professional looking to make a real impact, influence service delivery and play a vital role in supporting the financial sustainability of the council. The Successful candidate will have a range of skills including:

Overall responsibility for the day‑to‑day operational management of the Revenues Team, overseeing the billing, collection and recovery of Council Tax and Business Rates.
Act as Deputy to the Corporate Head of Customer Services, Digital & Collection Services on Revenues matters, including completion of statutory government returns.
Drive service improvement and business transformation by challenging existing processes, implementing new ways of working, and improving customer outcomes, efficiency and performance.
Provide strong leadership and management, including motivating and developing staff, managing performance, and dealing with complaints and complex customer enquiries.
Embed a customer‑first culture while maintaining high collection and recovery rates across all revenues services.
Demonstrate excellent communication, numeracy and IT skills, with confidence engaging stakeholders and experience using computerised revenues systems.
Lead on complex and technical revenues matters, including business rates avoidance, requiring substantial and recent experience in both Council Tax and Business Rates.

We are looking for a well‑organised, self‑motivated, adaptable and collaborative manager to join our busy Revenues division. This is a key leadership role requiring the ability to work under pressure, manage competing priorities and consistently meet deadlines.

Interview Dates: Friday 29th May and Monday 1st June

About Runnymede

Runnymede is an ambitious, passionate, and progressive council with a forward- thinking attitude and award-winning departments. As a Borough Council, we are committed to our core values which we demonstrate through our ongoing policies and projects. We continually strive to improve our services and welcome innovative and proactive individuals who are open minded and have a positive approach in supporting our vision.

From March 2027, Runnymede Borough Council will become part of the new West Surrey Unitary Council as part of the Local Government Reorganisation across Surrey. West Surrey will bring together the full range of local government services under one organisation, creating simpler, more efficient and more responsive services for our communities.

As one of the largest unitary authorities in the country, West Surrey will serve a diverse population across a region with a strong economy, vibrant communities, and significant opportunities for growth and innovation. The scale and variety of our work will provide a wide range of career pathways, professional development opportunities, and the chance to contribute to shaping an ambitious, modern, resident‑focused council. It is an exciting time to join us as we build West Surrey together.

Runnymede Borough Council is committed to safeguarding and promoting the welfare of children and adults with care support needs and expects all staff and volunteers to share this commitment. You may be requested to present your identification at the interview stage and there will be several checks conducted during the onboarding process inclusive of an enhanced DBS check for specified roles.

All applications are handled in compliance with our privacy policy

Use of AI in your application

We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications.

All submitted information whether supported by AI or not must accurately reflect the applicant’s own skills, experience, and qualifications. Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process.

Apply