This is an exciting opportunity to join Runnymede Borough Council and the future West Surrey Council as we continue our positive work supporting residents to live independently through safe, reliable and caring community transport services.

As the Community Transport Driver, your day‑to‑day role will include:

• Transporting residents, including older people and those with mobility difficulties, using fully accessible minibuses
• Following prepared daily schedules and routes while maintaining excellent passenger care
• Creating a calm, friendly and respectful environment for passengers throughout each journey
• Assisting passengers safely on and off vehicles, maintaining dignity and professional boundaries
• Completing vehicle safety checks, reporting defects, and keeping vehicles clean and fueled
• Reporting safeguarding or welfare concerns promptly and following agreed procedures
• Communicating effectively with supervisors and colleagues to aid smooth service delivery
• Aiding Meals at Home deliveries and other Community Services functions when required
• Assisting during civil emergencies when council transport support is needed

This role offers the opportunity to be part of a well‑established service that makes a real difference to people’s daily lives, with ongoing training and development provided.

We are looking for a reliable and compassionate individual to join our team who can provide a safe, respectful and passenger‑focused transport service. We are seeking exceptional candidates with a range of skills and experience including:

• A full UK driving license with D1 entitlement and eligibility to drive council vehicles (over 21)
• Experience providing a frontline service to members of the public or service users
• A clear understanding of safeguarding responsibilities and working with vulnerable passengers
• Strong verbal communication skills and the ability to engage patiently and respectfully with passengers
• The ability to follow schedules, procedures and instructions accurately
• Confidence working independently with minimal supervision
• A calm and professional approach when dealing with unexpected situations
• Willingness to undertake training including first aid, manual handling and additional service‑related training
• Physical ability to assist passengers safely and regularly enter and exit vehicles
• Flexibility to work occasional weekends, bank holidays and during civil emergencies

If you are motivated by public service and want a role where your work directly supports the wellbeing of local residents, we would love to hear from you.

From March 2027, Runnymede Borough Council will become part of the new West Surrey Unitary Council as part of the Local Government Reorganisation across Surrey. West Surrey will bring together the full range of local government services under one organisation, creating simpler, more efficient and more responsive services for our communities.

As one of the largest unitary authorities in the country, West Surrey will serve a diverse population across a region with a strong economy, vibrant communities, and significant opportunities for growth and innovation. The scale and variety of our work will provide a wide range of career pathways, professional development opportunities, and the chance to contribute to shaping an ambitious, modern, resident‑focused council. It is an exciting time to join us as we build West Surrey together.

Use of AI in your application

We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications.

All submitted information whether supported by AI or not must accurately reflect the applicant’s own skills, experience, and qualifications. Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process.