Receptionist - Childrens Family Hub

Post 1 20 hours per week based at Heybrook Family Hub 8.45 3.45 - Tuesday, Wednesday & Thursday.

Post 2 25 hours per week based at Howard St. Family Hub 8.00 6.00 Monday & Tuesday. 8.00 1.30 Wednesday

Post 3 peripatetic receptionists 25 hours per week to be worked flexibly across the family hubs in Heywood and Middleton Neighbourhoods according to service demand.

External candidates applying for this role must be a Rochdale Resident and live within the municipal boundaries of the Borough of Rochdale

Are you passionate about making a difference for children and families? Join our friendly, supportive teams! As the first face families see when they arrive, you’ll play a vital role in creating a welcoming, inclusive environment for everyone who visits our Family Hubs.

What you’ll do:

• Greet families, children, and professionals with warmth and positivity.
• Provide information and signposting to services.
• Manage phone and in-person enquiries efficiently and professionally.
• Support the smooth running of the hub with admin and organisational tasks.
• Work collaboratively with a dedicated team to deliver outstanding service.

About you:

• Kind, caring, and a great communicator.
• Confident working alongside children, families, and professionals from all backgrounds.
• Organised, reliable, and able to multitask in a busy environment.
• Proud to champion the values of the Family Hub.

Why join us

• Be part of a pioneering service making a real difference in the community.
• Friendly, supportive colleagues and a positive workplace culture.
• Opportunities for training and development.

How to apply: If you’re ready to bring your smile and skills to our team, we’d love to hear from you! To apply please demonstrate how you meet the essential requirements of the role profile. We suggest that when completing your application form, you use the person specification criteria as headings then give a specific example.

If you would like to discuss the post, please contact Sarah Taylor 01706 92 7770 or email Sarah.Taylor@rochdale.gov.uk

Successful candidates will be required to work occasional weekends and occasionally be based at other hubs within the designated Neighbourhood (posts 1 & 2).

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects staff to share this commitment.
Appointment to this post is subject to an enhanced DBS check.

Unfortunately, we are unable to offer sponsorship for this role.