Brokerage Officer

About the role

Rochdale's Brokerage Team plays a vital role in securing high-quality care and support for adults across the borough. Working across Residential and Nursing Care, Care at Home, and Supported Living services, Brokerage Officers are at the heart of ensuring residents receive the right support, at the right time, and in the right place.

As part of our friendly, supportive, and dynamic team, you'll make a real difference to people's lives while helping to shape and deliver essential Adult Social Care services. If you're passionate about achieving positive outcomes and thrive in a fast-paced environment, we'd love to hear from you.

About you

We're looking for someone who is proactive, organised, and solutions-focused, with the ability to balance competing priorities in a fast-paced environment.

Our ideal candidate will:

• Be an excellent communicator, able to build positive relationships with providers, social care professionals, and colleagues.
• Have strong negotiation skills and confidence in securing quality services that deliver value for money.
• Be highly organised, with excellent attention to detail and the ability to manage multiple referrals and deadlines.
• Be resourceful and resilient, using initiative to overcome challenges and find creative solutions.
• Have a customer-focused approach and a genuine passion for improving outcomes for adults requiring care and support.
• Be a team player who contributes positively to a supportive and dynamic working environment.

About us

Rochdale's Brokerage Team is a friendly, supportive, and highly motivated team that plays a vital role in Adult Social Care. We work closely with social work teams, providers, and partners to source high-quality care and support services that meet the needs of Rochdale residents.

By joining Adult Care’s Brokerage Team, you will get real job satisfaction and will be supported by our amazing staff team. Benefits include: -

• Salary: We offer a competitive starting salary and annual incremental progression.
• Working environment: You will be based in the modern and vibrant Number One Riverside, located in the heart of Rochdale, and adjacent to the new Riverside Retail development.
• Leave Entitlement: You will be given a generous allowance of 25 days per annum plus bank holidays.
• Work Life Balance Scheme: We offer a flexible work life balance scheme which allows you to accrue hours that can be used to take time off, helping you balance work commitments with your personal life.
• Training & Development: We are invested in our staff and encourage your continued professional development with a range of opportunities and training on offer
• Travel & Accessibility: We are located and easily accessible to nearby transport links to make is easier to travel via metro link, bus and train.
• Pension: You will have access to the Local Government Pension Scheme (LGPS).

If you are interested in what we are offering and have the skills we are looking for we want to hear from you. If you would like to discuss the post further, please contact Debbie Monks, Brokerage Contract Officer Deborah.monks@rochdale.gov.uk

To apply please demonstrate how you meet the essential requirements of the person specification.

We suggest that when completing your application form, you use the person specification criteria as headings then give a specific example.

Please include reference to your qualifications that are specified on the person specification within your application.

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects staff to share this commitment.

Appointment to this post is subject to DBS and background checks.

Unfortunately, we are unable to offer a sponsorship for this role at this stage.