Housing Solutions and Homelessness Manager

Lead Services That Change Lives Across Our Borough

We are strengthening our Strategic Housing Services and are looking for an inspiring Housing Solutions & Homelessness Manager to help lead our housing need and homelessness functions.

This is a pivotal leadership role with direct responsibility for our operational teams, providing, expert guidance, and a strong focus on service improvement.

Whether your background is in homelessness prevention, statutory assessments, allocations, housing options, supported housing, temporary accommodation or another housing delivery area, we welcome experienced managers who are committed to delivering excellent housing outcomes and supporting residents who need us most.

About the Role

Working as part of the wider management team, you will provide professional guidance to Senior Officers, support teams with complex or highrisk cases, and help drive service development and continuous improvement.

Your leadership will ensure our statutory functions are delivered safely, legally, compassionately and consistently, with a strong emphasis on prevention, early intervention and sustainable pathways out of homelessness.

You will work closely with internal and external partners, Registered Providers, support services, and voluntary and community sector organisations to strengthen joint working, improve access to suitable housing, and build effective pathways that meet a broad range of housing needs.

Key responsibilities include:

• Leading and supporting teams delivering housing advice, homelessness assessments, allocations and/or temporary accommodation
• Providing operational oversight, guidance and decisionmaking support to staff
• Championing a strengthsbased, traumainformed and personcentred approach across services
• Overseeing complex or highrisk casework, safeguarding concerns and partnership interventions
• Managing team performance, quality assurance, and datadriven service improvements
• Building effective partnerships with housing providers, voluntary organisations, health and social care
• Supporting service development, change programmes,
• Leading and supporting staff wellbeing, training, development and reflective practice

This is a role for a motivated leader who enjoys driving positive change, supporting teams, and delivering meaningful impact.

About You

You are a confident, collaborative manager with experience leading operational teams in homelessness, housing management, allocations, supported housing or a similar environment. You bring:

• Strong leadership and peoplemanagement skills
• The ability to motivate and guide teams in a fastpaced environment
• Experience supporting complex casework and vulnerable residents
• A commitment to quality, performance and continuous improvement
• Excellent partnershipbuilding and communication skills
• A proactive, solutionfocused approach grounded in empathy and professionalism
• A passion for prevention, early intervention and delivering accessible housing services

We do not expect candidates to have experience across every area if you bring leadership skills and strong housing knowledge in one key area, we will support your development across the wider service.

About Us

Our Strategic Housing Service is committed to preventing homelessness, improving housing outcomes and enabling residents to live safe, secure and independent lives. We work collaboratively across teams and partners to deliver compassionate, strengthsbased services that respond to the changing needs of our communities.

Our values guide everything we do:

Proud Passionate Pioneering

Why Join Us?

• A supportive, forwardthinking leadership team
• A service committed to learning, development and continuous improvement
• Flexible working arrangements
• Opportunities to shape future service delivery and innovation
• Casual car user allowance
• Work that genuinely changes lives

To apply please upload your CV together with a supporting statement that provides evidence of how you meet the essential requirements of the person specification.

Please include reference to your qualifications that are specified on the person specification within your CV/supporting statement.

Please ensure you anonymise your CV and supporting statement.

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects staff to share this commitment.

Appointment to this post is subject to a DBS.

If you are interested in what we are offering and have the skills we are looking for we want to hear from you. If you would like to discuss the post further, please contact Zoe Sutcliffe Zoe.sutcliffe2@rochdale.gov.uk on 01706924448

Unfortunatley, we are unable to offer sponsorship for this role.