Service Manager - Environmental Quality, Streetscene & Grounds Maintenance

About the Role

Rochdale Borough Council is looking for a strong, experienced operational leader to take responsibility for Environmental Quality, Streetscene and Grounds Maintenance services across the borough.

This role is about leadership, structure and consistency.

You will be responsible for setting clear standards, strengthening performance management, and providing visible, confident leadership to large frontline teams delivering services that matter to residents every day.

We are open to candidates from a range of operational backgrounds. What matters most is your ability to lead people well, put robust management arrangements in place, and drive reliable daytoday delivery in a complex, customerfacing environment.

What You’ll Be Doing

• Providing strong, visible leadership to large frontline operational teams
• Putting clear structures, expectations and accountability in place across services
• Embedding consistent approaches to performance management, supervision and quality control
• Ensuring services are delivered safely, reliably and to a high standard across the borough
• Managing operational delivery of yearround and seasonal programmes
• Creating a culture of professionalism, ownership and continuous improvement
• Working closely with elected Members, communities and partners to respond to local priorities and concerns
• Managing significant operational budgets, workforce deployment, fleet and equipment to deliver value for money

What We’re Looking For

We’re looking for a credible, handson leader with experience of managing large, operational, customerfacing services.

You don’t need to have worked specifically in environmental, streetscene or grounds maintenance services. We are interested in leaders who can demonstrate:

• Experience of leading large operational teams in a frontline service environment
• A strong track record of people management, including performance, attendance and conduct
• Experience of introducing structure, consistency and clear ways of working
• The ability to manage performance through data, inspection, supervision and followup
• Experience of managing operational budgets and resources in a demanding environment
• Confidence working in a highprofile setting with Members, communities and stakeholders
• A commitment to high standards, public service values and continuous improvement

Why Work for Rochdale

At Rochdale Borough Council, you’ll have the opportunity to make a visible difference to neighbourhoods, parks and public spaces, and to lead services that sit at the heart of local communities.

We offer:

• A senior leadership role with real scope to shape how services are run
• Support to thrive and develop your career
• A culture focused on improvement, learning and accountability
• Strong wellbeing support and flexible working where possible
• Free onsite parking at Green Lane
• Discounted gym membership
• Workplace wellbeing initiatives
• Staff groups including Gardening, Menopause Café and Crafting
• Lifestyle savings platform (Vivup)
• Generous annual leave minimum 29 days, increasing with service

If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the ‘About You’ or ‘Supporting Statement’ section of your application.

Our Values

We are Pioneering, Passionate and Proud.

We’re looking for leaders who share these values and can bring clarity, confidence and consistency to frontline services.

How to Apply

To apply please demonstrate how you meet the essential requirements of the role profile.

Please include reference to your qualifications that are specified on the person specification within your application.

Shortlisting will be based on how well you demonstrate the leadership, management and operational experience required for the role.

Unfortunately, we are unable to offer sponsorship for this role.