Licensing Projects & Hearings Officer

Environment

Public Protection (Licensing)

Licensing Projects & Hearings Officer

Ref: 001797

Contract: Permanent

Salary: £32,578 to £35,570 per annum (Grade 5)

Hours: 36.66 per week

Location: Sir Robert Peacock House, Vulcan Street, Oldham, OL1 4LA

Closing Date:Sunday 8th November 2026

Interview Dates:TBC

Role Overview

Are you looking for an opportunity to play a key role in one of the Council’s busiest and most dynamic regulatory services? We are seeking a motivated and organised Licensing Projects & Hearings Officer to join our Licensing Team within Public Protection.

This is a varied role that combines project coordination, data analysis, committee administration and licensing support. Working closely with the Licensing Manager, you will help deliver a range of projects that support the development and improvement of licensing services, policies and procedures. You will also play a vital role in managing the administrative and procedural aspects of licensing hearings, ensuring reports, records and outcomes are prepared and maintained to a high standard.

The successful candidate will be confident working with complex information and data, have excellent organisational skills and be able to communicate effectively with a wide range of stakeholders, including councillors, applicants, licence holders, trade representatives, partner organisations and members of the public.

This role is ideal for someone with experience in licensing who enjoys balancing project work with operational responsibilities. You will have the opportunity to contribute to service improvements, support policy development, monitor project progress and help ensure the delivery of an effective, customer-focused licensing service.

At Oldham Council, we are committed to our co-operative values of fairness, openness, responsibility, working together, accountability, respect and democracy. If you share these values and are looking for a rewarding role where you can make a meaningful contribution, we would love to hear from you.

Key Responsibilities

• Coordinate and support a range of licensing-related projects, including policy development, consultations and engagement with trade representatives.
• Prepare reports for licensing panels and committees, attend hearings and undertake all associated post-hearing administration.
• Research, analyse and interpret data to support project planning, service improvement and decision-making activities.
• Administer licensing systems and databases, including maintaining accurate records and supporting the service's online presence.
• Monitor project milestones, maintain project documentation and support communication, training and change management activities

Key Requirements

• Experience of working within a licensing team and supporting the delivery of projects or programmes of work.
• Experience of researching, processing and analysing information or complex datasets, together with maintaining databases and spreadsheets.
• Detailed knowledge of licensing legislation, including the Licensing Act 2003, Gambling Act 2005, and Private Hire and Hackney Carriage legislation, alongside excellent communication and organisational skills.

If you have completed the GM Elevate (Leadership Development) Programme please indicate this within the ‘About You’ or ‘Supporting Statement’ section of your application.

Unfortunately, at this time we are not able to offer sponsorship.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and therefore expect all staff and volunteers to share this commitment.

About us

We want Oldham to have vibrant, safe neighbourhoods where people are proud to live with opportunities for healthier, more fulfilled lives; and a sustainable, thriving economy. As we look to the future, the challenges may be significant, but so are the opportunities. We’ve identified three missions with our residents and partners, focusing on what will deliver the biggest impact:

A Great Place to Live, Healthier, Happier Lives, and Green and Growing.

We’re looking for candidates who will support us to achieve our ambitions and we encourage you to download our Corporate Plan: Ready for the Future and our Oldham Plan for further information.

Our values and behaviours

By driving innovation, investing in our people, and championing our communities, we will ensure that Oldham continues to be a place where everyone can live their best life. To support this, we have three core values which define who we are and how we operate. These are ‘Proud, Ambitious, and Together’, and they shape our culture, inform our decisions, and inspire us to deliver on our commitments to the people of Oldham.

We have translated these values into five behaviours which guide our actions and are the standards we hold ourselves to, day in and day out:

• Work with a resident focus
• Support local leaders
• Committed to the borough
• Delivery high performance
• Take ownership and drive change

You can find out more about our values and behaviours on our greater.jobs Oldham page

Our benefits package

At Oldham Council we offer a great benefits package for our employees, which includes the following:

• 25 days annual leave which increases after 5 and 10-years’ service
• The option to purchase additional annual leave.
• An attractive LGPS benefit pension scheme with the option to make shared cost additional voluntary contributions.
• Discounted gym membership with Oldham Active.
• Staff discount scheme for shopping, entertainment, eating-out, eating-in, travel, motoring and more.
• Salary sacrifice scheme for home and electronics and Cycle to Work.
• Wellbeing support, including a Mental Health First Aider network and an Employment Assistance Programme that provides 24 hours access to advice and support.
• Staff recognition and celebration events.
• Peer support groups

Inclusive recruitment

We work closely with employees to help them work at their best, including making adjustments such as flexible working, describing available working patterns, providing equipment or making changes to the workplace.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and therefore expect all staff and volunteers to share this commitment.

If you have lived or worked abroad for 3 months or more in the last 5 years or 12 months or more (whether continuously or in total) in the last 10 years whilst aged 18 or over, please refer to the link below for details for how to obtain your Certificates of Good Character. https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants

Unfortunately, at this time we are not able to offer sponsorship.

If you have completed the GM Elevate (Leadership Development) Programme please indicate this within the ‘About You’ or ‘Supporting Statement’ section of your application.

If you’re an applicant with disabilities and have previously been in or currently in care, a carer, someone who has served in the Armed Forces, or you’ve participated in the GM Elevate Programme, and you meet the essential criteria of the role, you are guaranteed to reach the first stage of assessment under our Guaranteed Assessment Scheme.

Data and privacy

For details of how we use your data please see our Privacy Notice

Important information

Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for a current employee at risk of redundancy, it can be pulled back at any point, up to the post being formally offered to a candidate who is not at risk of redundancy.

Right to Work in the UK from 1st July 2021.doc