Level 3 Advanced Apprentice (Archives)

Place

Heritage, Libraries & Arts

Level 3 Advanced Apprentice Oldham Archives

Ref: 001461

Contract: Fixed Term (2 years)

Salary: £20,740 - £24,296 per annum (dependent on age)

Hours: 36.66 per week

Location: Oldham Archives, Ashcroft Street, OL1 1HY

Closing Date: Monday 290 June 2026

Interview Date: Monday 13 July 2026

Role Overview:

We are looking for an enthusiastic and committed apprentice to help us deliver a great service to users of Oldham Archives. You will learn about local heritage and our important collections relating to life in the borough of Oldham. You will assist in the delivery of a customer focused effective, efficient and high -quality service for all members of the public and you will assist with the security and care of Local Studies & Archives collections

Key Responsibilities:

• Providing a first point of contact with customers- welcoming visitors and providing information to support their visit
• To provide services to the public including sales, advice and information
• To support and assist with public events and group visits
• To assist customers with the use of digital resources including computers scanners, photocopiers etc
• Assisting with heritage enquiries including searching catalogues and databases and retrieving items from storage

Key Requirements:

To succeed in this role you will need as a minimum:

• An interest in heritage
• Ability to use IT applications including Microsoft Office programmes and internet browsers
• Literacy and numeracy skills (Level 2 or equivalent)
• Good communication skills
• Team-working skills
• Ability to work flexibly to meet the needs of the service, including evenings, weekends and at different locations as required
• Experience of customer service is desirable

About Us:

We want Oldham to have vibrant, safe neighbourhoods where people are proud to live with opportunities for healthier, more fulfilled lives; and a sustainable, thriving economy. As we look to the future, the challenges may be significant, but so are the opportunities. We’ve identified three missions with our residents and partners, focusing on what will deliver the biggest impact:

A Great Place to Live, Healthier, Happier Lives, and Green and Growing.

We’re looking for candidates who will support us to achieve our ambitions and we encourage you to download our Corporate Plan: Ready for the Future and our Oldham Plan for further information.

Our Values and Behaviours:

By driving innovation, investing in our people, and championing our communities, we will ensure that Oldham continues to be a place where everyone can live their best life. To support this, we have three core values which define who we are and how we operate. These are ‘Proud, Ambitious, and Together’, and they shape our culture, inform our decisions, and inspire us to deliver on our commitments to the people of Oldham.

We have translated these values into five behaviours which guide our actions and are the standards we hold ourselves to, day in and day out:

• Work with a resident focus
• Support local leaders
• Committed to the borough
• Delivery high performance
• Take ownership and drive change

You can find out more about our values and behaviours on our greater.jobs Oldham page

Our Benefits Package:

At Oldham Council we offer a great benefits package for our employees, which includes the following:

• 25 days annual leave which increases after 5 and 10-years’ service
• The option to purchase additional annual leave.
• An attractive LGPS benefit pension scheme with the option to make shared cost additional voluntary contributions.
• Discounted gym membership with Oldham Active.
• Staff discount scheme for shopping, entertainment, eating-out, eating-in, travel, motoring and more.
• Salary sacrifice scheme for home and electronics and Cycle to Work.
• Wellbeing support, including a Mental Health First Aider network and an Employment Assistance Programme that provides 24 hours access to advice and support.
• Staff recognition and celebration events.
• Peer support groups

Inclusive Recruitment:

We work closely with employees to help them work at their best, including making adjustments such as flexible working, describing available working patterns, providing equipment or making changes to the workplace.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and therefore expect all staff and volunteers to share this commitment.

If you have lived or worked abroad for 3 months or more in the last 5 years or 12 months or more (whether continuously or in total) in the last 10 years whilst aged 18 or over, please refer to the link below for details for how to obtain your Certificates of Good Character. https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants

Unfortunately, at this time we are not able to offer sponsorship.

If you have completed the GM Elevate (Leadership Development) Programme please indicate this within the ‘About You’ or ‘Supporting Statement’ section of your application.

If you’re an applicant with disabilities and have previously been in or currently in care, a carer, someone who has served in the Armed Forces, or you’ve participated in the GM Elevate Programme, and you meet the essential criteria of the role, you are guaranteed to reach the first stage of assessment under our Guaranteed Assessment Scheme.

Data and Privacy:

For details of how we use your data please see our privacy notice.

Important Information:

Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for a current employee at risk of redundancy, it can be pulled back at any point, up to the post being formally offered to a candidate who is not at risk of redundancy.

Right to Work in the UK from 1st July 2021.doc