Digital Inclusion Coordinator
£44,184 - £47,262 per annum

Help bridge the digital divide in one of London's most diverse boroughs

Newham is a place of innovation, ambition and opportunity. Our award-winning libraries are trusted community spaces where people come to learn, connect and access support. As more essential services move online, digital inclusion has never been more important.

We are looking for a passionate and proactive Digital Inclusion Coordinator to lead the development of Newham Libraries' digital inclusion and creative digital programme, enabling residents to build confidence, creativity and future-focused skills through technology. This is an exciting opportunity to build on the excellent work that has happened to date, to make a tangible difference to residents' lives by helping people gain the skills, confidence and access they need to thrive in a digital world.

Working with frontline library teams, community organisations, education providers, council services and external partners, you will manage two digital inclusion officers and coordinate activities that reduce digital exclusion and increase opportunities for residents of all ages and backgrounds.

As Digital Inclusion Coordinator, you will:

Lead the development and delivery of Newham Libraries' digital inclusion and creative digital programme.
Coordinate opportunities that help residents build digital confidence, access online services and develop essential digital skills.
Design and deliver innovative learning programmes in areas such as coding, STEAM, digital creativity, emerging technologies and digital making.
Develop and manage creative digital spaces, equipment and resources within libraries and community settings.
Work with library teams, schools, community organisations and external partners to expand access to high-quality digital learning opportunities.
Support the delivery of activities for children, young people, families and adults, creating pathways from basic digital skills to advanced digital engagement.
Recruit, train and support Digital Champions, volunteers and peer mentors.
Identify funding opportunities and develop projects that enhance digital participation and innovation.
Monitor, evaluate and report on programme outcomes and impact.
Champion inclusive and accessible approaches that ensure everyone can benefit from digital technology.

We are looking for someone who:

Has experience developing and delivering digital inclusion, digital learning or community-based technology programmes.
Has knowledge and experience of running and developing coding, STEAM and digital creativity
Is passionate about widening participation in technology and reducing digital inequality.
Can inspire learners of all ages and abilities to engage confidently with digital tools and technology.
Has strong partnership, project management and organisational skills.
Can evaluate impact and use data to improve services.

Please view JD here

closing date: 8th November 2026

Additional Information

We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.

The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by https://www.cifas.org.uk/fpn.