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Employee Services Officer

Newcastle City Council

Newcastle upon Tyne, United Kingdom£30,023 - £32,046 per annumCloses: 13 Sep
We are seeking an Employee Services Officer to join our dynamic team within a Payroll and HR Administration environment providing services to the Council, Schools, Trusts and Multi Academies Trusts. This is an exciting opportunity for a detail-oriented professional who thrives in a high-volume setting and is passionate about delivering exceptional service.

About the Role:
As an Employee Services Officer, you will manage the full employment lifecycle from onboarding new starters to processing leavers, while ensuring accuracy and compliance.
Your responsibilities will include:
- Posting job adverts and supporting managers through the full onboarding process.
- Preparing and processing monthly payroll, including additional hours, allowances, and contractual changes.
- Managing HR administration tasks such as issuing contracts and maintaining employee records.
- Monitoring sickness, maternity, paternity, and shared parental leave.
- Providing excellent customer care and meeting tight deadlines in a high-volume environment.

What We’re Looking For:
- Experience in HR administration or payroll.
- Good organisation and time management skills
- Strong attention to detail and ability to work under pressure.
- Excellent communication and customer service skills.

What We Offer:
Flexible working hours (7am–7pm) under our flexi system.
Hybrid working: minimum 2 days in the office after training.
25 days annual leave plus 8 bank holidays (rising to 29 days after 5 years).
Option to buy additional leave.
Excellent pension scheme and benefits, including retail discounts, car leasing, and salary sacrifice schemes.
Agile start-up payment of £150 and IT equipment provided for home working. 

Interviews will be held on Wednesday 23rd September

Interested?
For an informal discussion, please contact Lee Hunter on 0191 2116551.

Apply online at www.northeastjobs.org.uk, select 'Apply Now' and complete our online application form. Any communication sent to you regarding your application will be sent to the email address you have set up on your Northeast Jobs account, so you will need to ensure that you check your inbox.