Housing Plus Officer
Newcastle City Council
Newcastle upon Tyne, United Kingdom£29,064 - 31,022 (pay award pending)Closes: 4 Sep
Housing Plus Officer:
2 x Fixed Term to 31/03/2027,
1 x 12 Months Fixed Term - Maternity Cover
Hours: 2 x 37 hours per week 1 x 18.5 hours
Do you want to make a real difference to the lives of Newcastle’s residents?
Newcastle City Council’s vision is for a caring, thriving city where everyone can lead healthy, happy lives in a socially and economically inclusive environment. We want everyone to have access to a home that is safe and decent, within attractive, thriving neighbourhoods.
We manage more than 26,000 homes and provide a range of support services to our customers. From benefits and money advice to providing a repairs and maintenance service and supporting customers with their tenancies, we strive to make living easier.
We have bold plans, and our people are key to us achieving our goals, so we want to attract the very best.
Newcastle City Council’s values are: We are Proud, Fair, and Ambitious - we live and breathe them, and they shape how we work day-to-day.
We offer a forward thinking and open environment where our people are empowered to make a difference, coupled with competitive salaries and a wide range of benefits.
These benefits include flexible working, generous annual leave allowance, local government pension scheme and access to extensive learning and development opportunities plus regular support from your manager.
The Role: Housing Plus Officer
Based in Housing Plus schemes, or providing support in the community, you will support vulnerable people (including older people and people with learning disabilities), support independent living, and create positive and vibrant communal living spaces. You will help reduce social isolation, by developing community networks and providing low level person-centred support as well as working with a range of partners. You will have responsibility for the building and complying with health and safety requirements. You will have responsibility for managing tenancies and applying the conditions in the Tenancy Agreement, including addressing breaches.
The Person
Are you passionate about working with older, vulnerable people, and people with complex needs? Do you have great communication skills, and an understanding of how good housing support can enhance customer's lives? Are you self-motivated, enthusiastic and customer focussed? Can you deal with challenging situations and work under pressure? Can you manage a scheme building, ensuring the health and safety of you, residents, and visitors?
Most of our full-time vacancies are available on a job share basis, if you want to discuss this option for this vacancy or if you would like to have an informal discussion about the post, please contact Lucy McMahon on 07711003687 or email lucy.mcmahon@newcastle.gov.uk
References will be requested prior to interview for all roles requiring DBS clearance. The successful applicant will not commence in their role until satisfactory DBS clearance is obtained.
We are committed to protecting and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment. This post involves working with children and/or vulnerable adults. If you are successful, we will undertake additional recruitment checks which will include a check to see if you have had any criminal convictions and a check of police information.
PLEASE NOTE: We do not accept CVs, only online applications.
Apply online at www.northeastjobs.org.uk, select 'Apply Now' and complete our online application form. Before completing the form please ensure you read the supporting documents. Any communication sent to you regarding your application will be sent to the email address you have set up on your North East Jobs account, so you will need to ensure that you check your inbox.
Please also note that all fixed term posts are available for secondment. For a secondment you must gain your managers approval prior to applying.
Interviews will take place on 23rd and 24th September 2026.
Newcastle City Council is an equal opportunities employer and welcomes applications from all groups regardless of gender, sexual orientation, religious belief, disability, age, race, maternity and pregnancy, marriage and civil partnership and gender reassignment.
2 x Fixed Term to 31/03/2027,
1 x 12 Months Fixed Term - Maternity Cover
Hours: 2 x 37 hours per week 1 x 18.5 hours
Do you want to make a real difference to the lives of Newcastle’s residents?
Newcastle City Council’s vision is for a caring, thriving city where everyone can lead healthy, happy lives in a socially and economically inclusive environment. We want everyone to have access to a home that is safe and decent, within attractive, thriving neighbourhoods.
We manage more than 26,000 homes and provide a range of support services to our customers. From benefits and money advice to providing a repairs and maintenance service and supporting customers with their tenancies, we strive to make living easier.
We have bold plans, and our people are key to us achieving our goals, so we want to attract the very best.
Newcastle City Council’s values are: We are Proud, Fair, and Ambitious - we live and breathe them, and they shape how we work day-to-day.
We offer a forward thinking and open environment where our people are empowered to make a difference, coupled with competitive salaries and a wide range of benefits.
These benefits include flexible working, generous annual leave allowance, local government pension scheme and access to extensive learning and development opportunities plus regular support from your manager.
The Role: Housing Plus Officer
Based in Housing Plus schemes, or providing support in the community, you will support vulnerable people (including older people and people with learning disabilities), support independent living, and create positive and vibrant communal living spaces. You will help reduce social isolation, by developing community networks and providing low level person-centred support as well as working with a range of partners. You will have responsibility for the building and complying with health and safety requirements. You will have responsibility for managing tenancies and applying the conditions in the Tenancy Agreement, including addressing breaches.
The Person
Are you passionate about working with older, vulnerable people, and people with complex needs? Do you have great communication skills, and an understanding of how good housing support can enhance customer's lives? Are you self-motivated, enthusiastic and customer focussed? Can you deal with challenging situations and work under pressure? Can you manage a scheme building, ensuring the health and safety of you, residents, and visitors?
Most of our full-time vacancies are available on a job share basis, if you want to discuss this option for this vacancy or if you would like to have an informal discussion about the post, please contact Lucy McMahon on 07711003687 or email lucy.mcmahon@newcastle.gov.uk
References will be requested prior to interview for all roles requiring DBS clearance. The successful applicant will not commence in their role until satisfactory DBS clearance is obtained.
We are committed to protecting and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment. This post involves working with children and/or vulnerable adults. If you are successful, we will undertake additional recruitment checks which will include a check to see if you have had any criminal convictions and a check of police information.
PLEASE NOTE: We do not accept CVs, only online applications.
Apply online at www.northeastjobs.org.uk, select 'Apply Now' and complete our online application form. Before completing the form please ensure you read the supporting documents. Any communication sent to you regarding your application will be sent to the email address you have set up on your North East Jobs account, so you will need to ensure that you check your inbox.
Please also note that all fixed term posts are available for secondment. For a secondment you must gain your managers approval prior to applying.
Interviews will take place on 23rd and 24th September 2026.
Newcastle City Council is an equal opportunities employer and welcomes applications from all groups regardless of gender, sexual orientation, religious belief, disability, age, race, maternity and pregnancy, marriage and civil partnership and gender reassignment.