You will be responsible for providing a frontline service to customers in our libraries and partnership buildings across the City which will include evening and weekend working.

You should be experienced in working in a customer focused environment and have the ability to actively promote services, including online whilst resolving customer enquiries. You should have excellent communication and customer service skills. You will also be expected to deliver story times and support customers with digital services.

You will be required to work flexibly across all sites which will include working evenings to 7:00pm and weekend working on a rota basis.

Please see the attached job description and person specification for the requirements of this post.

For an informal discussion please contact Taranjeet Singh on telephone 0191 2774145.

Apply online at www.northeastjobs.org.uk, select 'Apply Now' and complete our online application form. Any communication sent to you regarding your application will be sent to the email address you have set up on your Northeast Jobs account, so you will need to ensure that you check your inbox.