Lead the future of our homes, assets and places.

Newcastle City Council is ambitious about the quality, safety and sustainability of our homes and neighbourhoods. We are now seeking an experienced and values-driven Service Manager – Assets & Sustainability to provide strategic leadership across our housing and property asset portfolio at a pivotal time.

This is a senior professional role with real influence — shaping how we invest, how we manage risk, and how we demonstrate strong governance and regulatory assurance, both now and for the future.

The role
As Service Manager – Assets & Sustainability, you will provide strategic and operational leadership for the Council’s asset management and sustainability agenda, ensuring we have a clear, evidence-led understanding of the condition, performance and long-term investment needs of our homes and property assets.
You will be accountable for driving high standards of compliance, safety and value for money, while leading the delivery of forward-looking asset and sustainability strategies that support our long-term business planning, regulatory expectations and climate commitments.
This role sits at the heart of how we demonstrate effective governance, control and assurance over our assets.

What you’ll be responsible for
You will:

Provide strategic leadership for asset management, sustainability and decarbonisation programmes across housing and property assets
Lead the development and continuous improvement of robust, financially sustainable investment plans aligned to the Council’s long-term business plan
Ensure strong governance, quality and use of asset, condition and compliance data to inform prioritisation and decision-making
Oversee building safety, health and safety and wider statutory compliance assurance across the asset portfolio
Drive portfolio evaluation and options appraisal to maximise value, manage risk and support long-term outcomes
Work closely with Finance, Technical Design and operational teams to ensure investment decisions are coordinated, evidence-led and deliverable
Lead and motivate a multidisciplinary team, embedding a culture of professionalism, accountability and continuous improvementWhy this role matters

This is a business-critical leadership role. You will play a key part in ensuring the Council can demonstrate:

clear senior accountability for asset and safety risk
strong governance and regulatory assurance
proactive, planned management of asset condition
credible, data-led investment decision-making

Your work will directly support the Council’s ability to improve outcomes for residents, protect long-term affordability, and evidence the standards expected to achieve and sustain a strong regulatory position.

What we’re looking for
We’re looking for a senior asset or property professional with:

Significant experience leading asset management and/or sustainability functions in a complex, regulated environment
Strong understanding of building safety, statutory compliance and risk management
Proven ability to translate technical asset data into clear strategic and financial decisions
Experience of working with long-term investment plans and complex budgets
Highly developed leadership, influencing and stakeholder management skills

What we offer

A salary of £67,372 - £71,346 per annum
The opportunity to shape the future of homes and places in Newcastle
A senior role with genuine strategic influence and visibility
Flexible working arrangements and a strong commitment to wellbeing
A supportive, values-driven organisation focused on public service and long-term impactReady to make a difference?

If you are motivated by leadership, purpose and the opportunity to deliver meaningful change at scale, we would love to hear from you.
Apply now and help shape safe, sustainable and well-managed homes for Newcastle’s communities.

If you would like to arrange an informal chat with Jake Irvine Interim Head of Asset Management please contact Cheryl Carr at cheryl.carr@newcastle.gov.uk