Housing Officer
Newcastle City Council
Newcastle upon Tyne, United Kingdom£32, 597 - £35, 412 (pay award pending)Closes: 14 May
We are looking for dedicated and proactive Housing Officers to join our team in a full-time permanent role. This is a rewarding position that offers the opportunity to make a real difference in the lives of our tenants and the communities we serve.
As a Housing Officer, you will play a key role in delivering high-quality housing management services. You will be responsible for managing a patch of properties, supporting tenants to maintain their tenancies, and taking appropriate action on tenancy issues including low-level anti-social behaviour and property condition. You will also carry out property inspections, manage allocations and work closely with internal teams and external agencies to provide a joined-up, customer-focused service.
Key responsibilities include:
• Managing a caseload of tenancies across a designated patch
• Carrying out property visits and tenancy reviews
• Responding to tenancy breaches
• Supporting new tenants through the sign-up and settling-in process
• Liaising with contractors and other service providers to maintain safe and secure homes
About you:
You will have experience in a housing or community-based role. You’ll be confident working independently, managing competing priorities and building positive relationships with tenants and stakeholders.
Why join us?
This is a great opportunity to develop your skills in a supportive team environment and contribute to meaningful work that supports individuals and strengthens communities. Newcastle City Council offers a generous benefits package including flexible working options, a local government pension scheme, generous annual leave, and access to health and wellbeing support. Staff also benefit from ongoing training and development opportunities, family-friendly policies, and a range of employee discounts.
For an informal discussion about the role, please contact Malcolm Coleman on 0191 2787782
Apply online at www.northeastjobs.org.uk, select 'Apply Now' and complete our online application form. Before completing the form please ensure you read the supporting documents. Any communication sent to you regarding your application will be sent to the email address you have set up on your Northeast Jobs account, so you will need to ensure that you check your inbox.
As a Housing Officer, you will play a key role in delivering high-quality housing management services. You will be responsible for managing a patch of properties, supporting tenants to maintain their tenancies, and taking appropriate action on tenancy issues including low-level anti-social behaviour and property condition. You will also carry out property inspections, manage allocations and work closely with internal teams and external agencies to provide a joined-up, customer-focused service.
Key responsibilities include:
• Managing a caseload of tenancies across a designated patch
• Carrying out property visits and tenancy reviews
• Responding to tenancy breaches
• Supporting new tenants through the sign-up and settling-in process
• Liaising with contractors and other service providers to maintain safe and secure homes
About you:
You will have experience in a housing or community-based role. You’ll be confident working independently, managing competing priorities and building positive relationships with tenants and stakeholders.
Why join us?
This is a great opportunity to develop your skills in a supportive team environment and contribute to meaningful work that supports individuals and strengthens communities. Newcastle City Council offers a generous benefits package including flexible working options, a local government pension scheme, generous annual leave, and access to health and wellbeing support. Staff also benefit from ongoing training and development opportunities, family-friendly policies, and a range of employee discounts.
For an informal discussion about the role, please contact Malcolm Coleman on 0191 2787782
Apply online at www.northeastjobs.org.uk, select 'Apply Now' and complete our online application form. Before completing the form please ensure you read the supporting documents. Any communication sent to you regarding your application will be sent to the email address you have set up on your Northeast Jobs account, so you will need to ensure that you check your inbox.