About the Role

Maidstone Borough Council is growing its housing portfolio and is looking for an experienced and motivated Asset Management Officer to help shape and deliver high-quality housing services for our residents. Working within the Housing Portfolio Team, you will play a key role in managing and maintaining a portfolio of over 400 homes, ensuring our properties remain safe, compliant and fit for the future.

This is an exciting opportunity for someone with strong analytical skills, asset management knowledge and a passion for delivering excellent housing services to make a tangible impact on the lives of local residents.

As an Asset Management Officer, you will be responsible for supporting the delivery of Maidstone Borough Council's asset management strategy and 30-year investment programme. You will oversee contractor performance, monitor compliance, analyse asset management data and help ensure the Council meets its statutory and regulatory housing obligations.

You will:

Assist in providing a comprehensive asset management service for MBC’s growing housing portfolio (currently 411 homes)
Assist in the delivery of planned works, responsive maintenance and repairs, void property repairs, gardening services, gas contract etc. Including Contractor engagement, oversight management and delivery of all housing property services.
Deliver health & safety compliance in line with sector requirements, statute and regulation.
Control data inputting and data management to inform investment and manage delivery including the regular and accurate production of key performance information.
Help develop procedures and systems, provide service delivery training and support to colleagues across the team.

This is a full-time, permanent role working 37 hours per week. The role offers the benefit of hybrid working, combining office-based working with home working, subject to business needs. Initially, during induction/training period, the role will be primarily office-based and thereafter homeworking likely to be up to two days per week.

About you
We are seeking a proactive and detail-oriented individual with experience in housing asset management, property services or a related field. You will be comfortable working with large datasets, analysing performance information and translating complex information into clear, meaningful insights.

You will ideally have:

A degree-level qualification or equivalent experience in Housing, Asset Management or a related discipline.
Building / surveying qualification / knowledge and experience.
Experience using asset management systems, Microsoft Excel, Dynamics and Power BI.
Knowledge of social housing regulation, building compliance and asset management requirements.
Strong data manipulation, reporting and analytical skills.
Excellent communication and stakeholder management skills.

About Maidstone Borough Council

Maidstone Borough Council is a confident organisation with ambition and aspirations to deliver high-quality services to our residents and local businesses. We strive to make the borough an attractive place for all and secure a successful economy. We continue to build on our strengths - assets, knowledge and expertise and our track record for innovation and improvement to create a financially sustainable future so that we can continue with our undiminished plans.

We will only achieve the results we are aiming for through the talents and hard work of all our people. You are encouraged to become part of our vision and in return you can expect support, training, and fair reward from us. We will give you the opportunity to develop the skills to do your job well and create a positive working environment where your ideas about improving how we do things are valued and we manage the changes needed for new ways of working well.

At Maidstone Borough Council we recognise the importance of flexible working and the benefits this can bring to both our staff and the Council. We know that by offering employees a range of flexible working opportunities we can positively impact their wellbeing and engagement, and drive productivity in return. As such we have developed a highly flexible hybrid working policy, alongside our flexi time and flexible working policies, enabling staff to shape their working patterns around building a greater work life balance.

Our Offer:

A range of benefits including:

Highly flexible hybrid working opportunities
7am to 7pm flexi time to suit personal circumstances for most roles
Generous holiday entitlement which increases after 5 years LG service plus bank holidays with the option to buy additional leave.
Additional 3 days leave given to enable a close down of the offices between Christmas and New year.
Free parking
Range of flexible working opportunities to accommodate people’s home/work life balance including compressed hours, 9-day fortnight, part time.
Invitations to staff events to celebrate success and support wellbeing that include holistic therapies and outdoor activities
Employee Assistance Programme which provides confidential & independent information and access to counsellors
Local Government Pension Scheme (LGPS) with valuable life cover and financial protection for your family.
Life Assurance – three times your annual salary (for members of the LGPS)
Season Ticket Loan - to help with the cost of your rail/ bus journey, to & from work
Lease car salary sacrifice scheme allowing you to lease a brand-new car. The monthly fee includes insurance, servicing and road tax.
Annual flu vaccine
Cycle to work scheme
Staff benefits discounts on leisure, eating out, holidays and shopping
Excellent learning and career opportunities for committed individuals
A professional fee payment, if required for the role

Selection Process:

Following the submission of your application form, it will be reviewed by the recruiting manager. Those that are successful in securing an interview can expect job specific interview assessment, followed by an interview.

The Council considers this to be a customer focused role and the ability to converse at ease with customers adapting communication style to suit differing audiences and provide advice in accurate spoken English is fundamental to the role.

Maidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employee and volunteers to share this commitment.

The Council considers that the successful applicant will have access to young people and/or vulnerable adults and it is a requirement under The Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 that you hold an enhanced disclosure and barring scheme check. Upon successful appointment, you will be required to provide evidence of an enhanced DBS check if you subscribe to the DBS Update Service or complete the process to obtain a DBS check.

If you would like to discuss this position please contact David Jeffrey, Housing Asset Manager on 01622 602184 or Julie Shuter, Housing Portfolio Manager.

Interview date: w/c 30th November 2026