About Us:

Our Communications, Marketing, and Events Team plays a crucial role in promoting the borough’s events, festivals, and venues, enhancing the cultural vibrancy of our community. We are looking for a creative and proactive Digital Communications & Engagement Officer to join our team and deliver the Council’s priorities.

The Role:

This is a hands-on role which will require a confident communicator, writer and someone who can react quickly and efficiently in a professional manner in what can sometimes be a pressured situation. It is a varied job which will also include attending MBC events, photography and creating video content.

The role will also require creating proficient, professional social media content and proactively looking for opportunities to promote and enhance the reputation of the Council through all
communications channels available, while identifying future digital channels to expand the Council’s reach and audience.

This is a full-time position, working 37 hours per week, on a 12 month fixed term contract. We offer a hybrid working arrangement, combining time in the office (1-2 days per week) with the flexibility to also work from home. In addition, the need to attend events outside of traditional working hours, as required.

Key Responsibilities:

Devise digital content suitable for Council marketing campaigns
Update corporate social media channels to engage and respond to queries received to maximise engagement with residents, using these channels to improve the Council’s reputation
To support on comms surrounding Local Government Reorganisation
Monitor traditional and social media to provide insight on stakeholder attitudes and opinions
Ensuring media enquiries are recorded, considered properly according to our policy and responded to in timely manner
Write and publish the Council’s internal staff newsletter

About You:

We are looking for someone who is self-motivated with a flair for creativity and a passion for digital communications and event marketing. The ideal candidate will have:

Proficiency in using social media platforms, Google Analytics and CMS systems.
Photography and video editing skills, with a keen eye for detail.
Ability to manage multiple tasks and work collaboratively within a team, remaining calm under pressure.
Strong organisational and time-management skills.
A proactive approach to identifying and exploring new digital ideas and opportunities.

You will have the flexibility to attend events at various sites across the borough outside of traditional office hours, including evenings, weekends and Bank Holidays as required.

Why Join Us?

At MBC, you’ll have the opportunity to be part of a forward-thinking team dedicated to enhancing the cultural landscape of Maidstone. We offer a supportive work environment, opportunities for professional development, and the chance to make a difference in supporting our community.

About Maidstone Borough Council:

Maidstone Borough Council is a confident organisation with a mission to balance the needs of people and environment with our economy. We strive to make the borough a green and attractive place adapted for climate change.

We will only achieve the results we are aiming for through the talents and hard work of all our people. You are encouraged to become part of our vision and in return you can expect support, training, and fair reward from us. We will give you the opportunity to develop the skills to do your job well and create a positive working environment where your ideas about improving how we do things are valued and we manage the changes needed for new ways of working well.

At Maidstone Borough Council we recognise the importance of flexible working and the benefits this can bring to both our staff and the Council. We know that by offering employees a range of flexible working opportunities we can positively impact their wellbeing and engagement, and drive productivity in return. As such we have developed a highly flexible hybrid working policy, alongside our flexi time and flexible working policies, enabling staff to shape their working patterns around building a greater work life balance.

Our Offer:

A range of benefits including:

Highly flexible hybrid working opportunities.
Generous holiday entitlement which increases after 5 years LG service plus bank holidays with the option to buy additional leave.
Additional 3 days leave given to enable a close down of the offices between Christmas and New year.
Free parking
Range of flexible working opportunities to accommodate people’s home/work life balance including compressed hours, 9-day fortnight, part time.
Invitations to staff events to celebrate success and support wellbeing that include holistic therapies and outdoor activities
Employee Assistance Programme which provides confidential & independent information and access to counsellors
Local Government Pension Scheme (LGPS) with valuable life cover and financial protection for your family.
Life Assurance – three times your annual salary (for members of the LGPS)
Season Ticket Loan - to help with the cost of your rail/ bus journey, to & from work
Lease car salary sacrifice scheme allowing you to lease a brand-new car. The monthly fee includes insurance, servicing and road tax.
Annual flu vaccine
Cycle to work scheme
Staff benefits discounts on leisure, eating out, holidays and shopping
Excellent learning and career opportunities for committed individuals
A professional fee payment, if required for the role

Selection Process:

Following the submission of your application form, it will be reviewed by the recruiting manager. Those that are successful in securing an interview can expect job specific interview assessment, followed by an interview.

Maidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employee and volunteers to share this commitment.

This post is considered to require political sensitivity and the councils’ Politically Restricted Posts Policy applies. If you would like further information on this, please contact us at hrsupportteam@midkent.gov.uk.

If you are passionate about digital communications and event marketing and want to contribute to promoting the vibrant events and festivals of Maidstone, we would love to hear from you.

If you would like to discuss this position, please contact Peter Cooper, Deputy Communications Manager on 01622 602793.

Job Description and Person Specification

Interview Date: Thursday 2^nd April 2026

Attachments