ASB Officer
London Borough of Lewisham
We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.
Introduction
Do you have a desire to ensure that local residents feel safe in their homes?
Do you have experience of using relevant housing and anti-social behaviour (ASB) legislation and good practice to address ASB and reduce the harm that it causes?
Are you able to work effectively as part of a team and build relationships with key stakeholders, and use partnership working to deliver positive outcomes for our tenants and local communities?
Are you a problem solver who is able to assess risk and offer practical solutions to complex situations?
What’s the role?
As an ASB Officer reporting to the ASB Manager, you will be part of a team managing high risk and complex ASB and hate incident cases involving council tenants and impacting our local communities.
You will manage your own caseload from referral through to successful resolution, and provide advice and guidance to colleagues in the Housing Directorate as well as local residents and partner agencies.
You will take a victim led approach and work in partnership with other agencies using the full range of tools and powers available to us to address ASB and reduce the harm that it causes to Lewisham residents.
What’s in it for you?
Excellent training and development opportunities, plus a range of benefits including:
- Generous holiday allowance
- Local Government Pension scheme
- Flexible working and family friendly policies
- Season ticket and bicycle loans
- A range of staff discounts including local subsidised gym memberships
- Supportive staff networks
What we’re looking for
You will have experience of working in partnership to address ASB, managing cases from initial reports through to successful case resolution, including making applications to court.
You will be flexible and innovative and able to offer and embrace new approaches to problem solving.
You will have a good understanding of the issues and challenges facing a social housing provider regarding ASB, be resilient under pressure and able to respond effectively when faced with conflicting demands.
You will have excellent communication skills and a desire to keep our diverse communities safe from harm.
Location
The job is primarily based in Laurence House, Catford, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.
Special conditions
- The postholder may be required to attend meetings outside of normal working hours
- The job is subject to an basic DBS check
The recruitment process is anonymous and we don’t accept CVs.
Applicant handbook - please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.
For an informal discussion about this job, please contact Peter Wileman, ASB Manager peter.wileman@lewisham.gov.uk
Please click here to view the Job Description and Person Specification
Salary
£40,404 - £41,637 per annum (SO1)
N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.
Diversity
Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at www.gov.uk/access-to-work/apply
The Council reserves the right to close adverts early if there is a large response.
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