Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!

We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.

Introduction

Do you have excellent organisational skills? Do you like communicating with a variety of people? Are you proficient in Microsoft Office packages? Then you maybe our ideal person to join our small team, playing a vital role in supporting adults to live fulfilling, independent lives in their communities. As a Business Support Officer, you’ll be at the heart of the service, helping everything run smoothly while making a real difference every day

What’s the role?

As a Business Support Officer within the Shared Lives Service, you will play a key role in ensuring the smooth day-to-day delivery of Adult Social Care services. You will provide high-quality administrative and customer support, managing enquiries, maintaining accurate records, and supporting meetings, training, and service processes. Your work will help the team deliver efficient, responsive, and person-centred services

What’s in it for you?

The opportunity to make a real difference in a community-based service supporting adults
A varied and fast-paced role with opportunities to develop your skills
Being part of a supportive team within Lewisham’s Adult Social Care services
Flexible and collaborative working environment
Excellent training and development opportunities, plus a range of benefits including:
Generous holiday allowance
Local Government Pension scheme
Flexible working and family friendly policies
Season ticket and bicycle loans
A range of staff discounts including local subsidised gym memberships
Supportive staff networks

What we’re looking for

We are looking for someone who is organised, proactive, and able to manage a range of administrative tasks in a busy environment. You will have strong communication skills and be confident dealing with customers sensitively and professionally. You should be comfortable using ICT systems, maintaining accurate records, and handling confidential information. We value someone who can work both independently and as part of a team, show initiative, and adapt to changing priorities. Experience in a customer-focused or administrative role will be important

Location

The job is primarily based in Ladywell Day Centre, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.

Special conditions

Occasional weekend working is required for this job
The job is subject to a DBS check

The recruitment process is anonymous and we don’t accept CV’s.

Applicant handbook - please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.

For an informal discussion about this job, please contact Kerry Spicer email: kerry.spicer@lewisham.gov.uk

Please click here to view the Job Description and Person Specification

Salary

£32,442 - £33,384 pro rata (SC4)

N.B: All appointments will be offered at the minimum spinal column point (SCP8) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.

Diversity

Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at www.gov.uk/access-to-work/apply

The Council has a dedicated employment support service, Lewisham Works, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email LewishamWorks@lewisham.gov.uk and an advisor will be in touch with you.

The Council reserves the right to close adverts early if there is a large response.

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