INTERNAL ONLY VACANCY. This post is open to existing Leeds City Council employees only. Applications will not be considered from external candidates.

Job title: Training Assistant
Salary: B3 £26,403 - £28,142 (pay award pending)
Hours: 37 per week
Contract: Permanent
Location: York Road Depot, 225a York Road, LS9 7QQ

An opportunity has arisen for a Training Assistant to join our Catering Leeds and Fleet Services team based at Leeds City Council’s York Road Depot (Leeds 9).
As Training Assistant your role will provide the services with comprehensive administration to support the needs of our training team.
Fleet Services are responsible for the management and maintenance of the corporate vehicle fleet and a range of training requirements for drivers of the corporate vehicle fleet. Catering Leeds are responsible for catering within schools, children centres and adult care settings. Based at Torre Road Depot (Leeds 9), this role will join our small but busy team to support the whole authority.

The post holder will provide routine administrative support such as responding to internal and external queries in relation to driver training, assisting with bookings and orders, and tracking progress and scheduling. In addition, the post holder will assist with the training administration for Catering Leeds staff, in terms of recording and monitoring completion of training. The role also assists with managing training waiting lists, working with the Business Support Centre Training Team to formally record training, tracking feedback from sessions and reporting on training which needs to be undertaken.
Being professional, friendly, organised and with an eye for detail are essential to be successful in this role.
Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.

About you
As our Training Assistant you will bring to the role:

Good communicator, both verbally and in writing
Methodical approach to work tasks
Skills to develop robust processes for all administrative tasks
Strong organisational skills

About the role
This key role is integral to ensuring the Leeds City Council workforce is trained in line with our agreed approaches to protect drivers, service users and residents. This post will play a part in ensuring that all training processes are undertaken to keep Catering and Fleet Services running smoothly in relation to training that has taken part and planned activities.

You should have a methodical and organised approach to work and be able to use your own initiative to problem-solve and meet deadlines. You should take pride in your work and always strive to deliver high quality standards
What we offer you
We take pride in offering the best employee experience, with benefits including

a competitive salary and annual leave entitlement plus statutory holidays
membership of the West Yorkshire Pension Fund with generous employer contributions
a clear career pathway and continuing professional development opportunities
a range of staff benefits to help you boost your wellbeing and make your money go further

How to apply
Apply for this job online. Please complete the online application form and upload your CV.

Read our guidance for further advice. Please check your information carefully and ensure you complete all sections before submitting your application.

We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.

This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.

If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying.
Job Description

Job Purpose: The post holder will be required to provide support, assistance and administration to the Catering and Fleet Services training tea
Responsibilities for Grade:

To provide administrative duties including the processing of paperwork and records in line with the agreed process for training programmes within the service.
To chase outstanding training and recruitment paperwork for individual sites, sessions and people, in line with the agreed timetable.
Assist in the development of/ and maintain the training booking and trainer allocation system to effectively manage requests for training and co-ordinate the paperwork and processes numbers and confirmation letters with the relevant staff concerned
To manage waiting lists for training and feed this into the training planning process with managers, when planning the annual training programme for the service.
To update and effectively manage the training matrix, identifying any areas of concern and ensuring records are accurate and also updated on PAL and other local record systems for all relevant staff.
To manage training diaries in line with the requirements of Catering Leeds and Fleet Services.
To work closely with relevant managers to agree joined up processes to effectively manage the administration of all matters in relation to training, recruitment and development in line with corporate policies and manage journey of individual staff in relation to this.
To ensure good lines of communication are in place across the service in relation to response and message taking in relation to all areas managed by the team in line with KPI’s.
To provide reports and updates on a range of areas as specified by relevant managers including undertaking all required accreditations and legal notification requirements relating to training.
Explaining all related matters and/or to provide basic training to other staff, using well developed communication skills to undertake this clearly and understandably.
Ensure all finance procedures and systems are compliant in relation to training related payment and costs to meet the requirements of the service.
Work flexibly within the team and by providing cover across other teams as required
Become a Quality, Environmental and Health & Safety Auditor and undertake audits as requested.
Be aware of and comply with Leeds City Council policies and procedures e.g. child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person
Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding and promoting the values, standards and equal opportunities of Leeds City Council.
Recognise and appropriately challenge any incidents of racism, bullying, harassment or victimisation and any form of abuse of equal opportunities, ensuring compliance with relevant policies and procedures.
The Council has adopted a flexibility protocol, and this role will be expected to work within these parameters.
The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.

Essential requirements: Candidates will only be shortlisted if they can demonstrate that they meet all the following essential requirements.

Ability to organise own workload.
Excellent communications skills and be able to communicate effectively over the phone and in writing.
Ability to initiate instructions with a minimum of supervision.
Ability to assess priorities and act appropriately.
Able to file, retrieve, sort and complete documents and have accurate data inputting skills to computer and manual systems to support this high risk area.
Ability to work to tight deadlines.
Ability to manage a busy diary to keep maintain team workload
Have a sound working knowledge of standard IT applications used in an office environment
Experience of providing administrative support to a busy team
Experience of inputting data to computerised and manual systems to a high standard ensuring accuracy of work
Experience of collating information to provide accurate reports in a timely manner
Experience of using Word and Excel e.g. to produce letters and data spreadsheets/reports
Experience of working to diverse/tight deadlines
General knowledge and understanding of the councils training system

Essential behavioural and other characteristics

Understand and embrace Leeds City Council values and behaviours and codes of conduct
Committed to continuous improvement in all areas and work towards delivering the Leeds Ambitions of health and wellbeing, inclusive growth, thriving strong communities, and a resilient sustainable city
Able to understand and observe Leeds City Council policies and procedures
Carry out duties having regard to an employee’s responsibility under Health, Safety and Wellbeing
Participate in appraisal, training and development activities to ensure up, to date knowledge and skills
Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding equality and diversity of Leeds City Council
Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person
Flexible and adaptable to change to assist other services as required commensurate to grade.
The Council has adopted a flexibility protocol and the role will be expected to work within these parameters

Desirable requirements: Candidates are not required to meet all the following desirable requirements however these may be used to distinguish between candidates.

Experience in working in a transport/plant orientated environment.
Experience of providing administrative support to a training section

#INT #LI-DNI