Job title: Area Manager

Salary: PO3 £42,839 - £46,142 plus enhancements

Hours: 37

Contract: Permanent

Location: Cross Green, Leeds LS9

As an Area Manager in Environmental Services you’ll thrive on working in a fast paced environment, dealing with different challenges and priorities in a service that affects every single resident in Leeds every day.

It’s not just about emptying the bins, or keeping the streets litter free. It’s about working with people, being proud of what we do and looking after each other and the environment

Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.

Key requirements

As an Area Manager you will bring to the role:

Proven management skills and an ability to inspire, lead and support a team of staff to be customer focused
An ability to develop solutions that address inequalities in how our services are delivered and accessed, and in how we support our colleagues/workforcE
Exceptional communication & engagement skills with an ability to build positive and trusting relationships, and to produce accurate, detailed reports using various IT systems
A real commitment to your responsibilities in relation to managing health, safety and wellbeing strategies and policies
A flexible approach, and to provide City Wide cover including at weekends and on bank holidays on a rota basis

More about the role

The attention and interest on how we collect, recycle and dispose of the city’s waste has never been greater. This is an opportunity to bring your transferrable experience and skills to the management of environmental services in Leeds; the second largest council in the UK.

Environmental Services cover a wide range of functions and altogether has over 830 staff – spanning operational, back-office, supervisory and managerial roles. It’s an exciting time to join us and we have a number of management/supervisory opportunities available across the service.

As our next Area Manager you’ll be deployed in either the Refuse service or the Cleaner Neighbourhoods Team.

Refuse collection; emptying the black, green and brown bins across the whole City 6 days a week. As a service we typically empty over half a million wheely bins EVERY WEEK in Leeds from the 360,000 households we serve.

Cleaner Neighbourhoods Team; keeping streets and neighbourhoods clean by litter picking, emptying litter bins, mechanically sweeping streets and roads, removing fly tips, bulky item collections from households, providing education, engagement and enforcement services on waste related issues.

You will be part of a cohort of Area Managers covering the whole of Environmental Services, supporting the Team Leaders and operational staff to deliver efficient and effective services across the whole of Leeds.

What we offer you

We take pride in offering the best employee experience, with benefits including:

a competitive salary and annual leave entitlement plus statutory holidays
membership of the West Yorkshire Pension Fund with generous employer contributions
a clear career pathway and continuing professional development opportunities
a range of staff benefits to help you boost your wellbeing and make your money go further

How to apply

Apply for this job online. Please upload your CV and complete a personal statement of no more than 500 words which covers the key requirements as above.

If you are selected to go to the next stage you’ll be invited to a short 10-15 minutes online meeting so we can find about a bit more about you, and you can ask any questions you have about the role. This meeting will form part of the recruitment and selection process.

If you have any queries or would like an informal chat about the role please contact Ben Scholes ben.scholes@leeds.gov.uk or Julie Gibson julie.gibson@leeds.gov.uk

We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.

This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.

If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying.

Job description

Job Purpose: To manage and lead a functional or area operational team within Environmental Services delivering a range of specified functions or services. In doing so, undertaking a full range of managerial responsibilities, as required, on a day to day basis, to effectively run the team and achieve efficient and safe service delivery, whilst supporting residents and stakeholders. To work as part of a team of Area Managers

Responsibilities:

Responsibilities will vary depending on the operational service area and you may be required to move between service areas depending on the needs of the service and to develop relevant skills and knowledge.

The main service areas are:

Cleaner Neighbourhoods Team
City Centre Cleansing Team
Household Waste and Recycling Centres
Refuse Service
Manage operational resources within the functional area to achieve service delivery by the most efficient means. The management of the resources to include cyclic and day to day planning and monitoring to ensure cover for absences through holiday, training and sickness.
Provide, as required, a liaison role with Fleet Services to ensure all vehicle and machinery needs are being planned for and met to deliver the service;
Communicate to members of staff information and areas of concern which arise in the course of normal duties.
Investigate and resolve service requests, both proactive and reactive, using all available statutory and non- statutory measures, which may include the use of; Notices (including fixed penalty notices); prosecutions; warnings; informal advice; education; and restorative and imaginative solutions to resolve problems.
Ensure accurate interpretation of legislation, procedural and policy guidance and relevant technical information to maintain consistency of decision making and guidance.
Be aware of and comply with Leeds City Council policies and procedures e.g. safeguarding, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person
Lead on the accountability of the relevant service area through local Community Committees and Elected Members;
Attend Community Committee meetings and other locality meetings on a regular basis representing the Service as directed and on a geographical or topical basis
Support and assist Elected Members and Members of Parliament with regard to enquiries on relevant policy matters or matters in their area of responsibility;
Work closely with team members and other staff involved in services delivered, actively promoting high quality communication between the service, service users and Elected Members.

Behavioural and other Characteristics required

Understand and embrace Leeds City Council Values and Behaviours and codes of conduct.
Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon
Able to understand and observe Leeds City Council equality and diversity policies.
Carry out all duties having regard to an employee’s responsibility under Health and Safety Policies.
Willingness to actively participate in training and development activities.
Flexible and adaptable to change to assist other services as required commensurate to grade.
Participate in appraisal, training, and development activities.
Be aware of and comply with Leeds City Council policies and procedures.
Be aware of and support difference ensuring equality for all, working in an anti-discriminatory manner, upholding, equality & diversity.
Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person.
The Council has adopted a flexibility protocol and the role will be expected to work within these parameters.