Job title: IAG Transition Key Worker

Salary: SO1 £34,434 - £36,363

Hours: 37 hours per week  

Contract: Permanent   

Location: The Reginald Centre with hybrid working.  

As an IAG Transition Key Worker, you will thrive on supporting NEET young people NEET to overcome barriers and progress positively. 

Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.  

About you  

As an IAG Transition Key Worker, you will bring to the role:  

Strong ability to deliver impartial careers information, advice and guidance (CEIAG) to help young people understand and navigate post‑16 options.
Skilled at building positive, supportive relationships with young people, including assessing their needs, identifying barriers, and helping them work towards their aspirations.
Competent in tracking, monitoring and recording progress, following required standards (e.g., NCCIS), and contributing to performance targets.
Collaborative and partnership‑focused, able to work effectively with colleagues, partners, and external agencies, using a restorative practice approach and maintaining safeguarding responsibilities.
Committed to professional development and supporting others, acting as a mentor/role model while continuously improving their own practice and contributing to the service’s wider aims.

About the role   

Leeds Pathways Support Team works with young people who are NEET (Not in Education, Employment or Training), helping them overcome barriers and re‑engage with education, employment (with training), or further training opportunities. We are looking for a motivated and passionate individual to join our team as a Transitions Key Worker.

In this role, you will work directly with young people who are NEET, providing impartial careers education, information, advice and guidance (CEIAG) to support their progression into Education, Employment (with training) or Training (EET). You will help them understand their post‑16 options and make informed decisions about their future.

You will build positive, professional relationships with young people, identifying their needs, aspirations and barriers through tailored one‑to‑one support.

The role also involves accurately tracking and recording progress, working collaboratively with colleagues and external partners. You will contribute to team performance, uphold strong safeguarding standards, and engage in meetings, training and ongoing professional development.

This is a hybrid role with a mix of community‑based work and office time. Your main office base will be The Reginald Centre, Leeds.

What we offer you  

We take pride in offering the best employee experience, with benefits including:  

a competitive salary and annual leave entitlement plus statutory holidays  
membership of the West Yorkshire Pension Fund with generous employer contributions  
flexible and hybrid working arrangements subject to service requirements  
a clear career pathway and continuing professional development opportunities  
a range of staff benefits to help you boost your wellbeing and make your money go further

How to apply  

Apply for this job online. Please complete the online application form.    

Read our guidance for further advice. Please check your information carefully and ensure you complete all sections before submitting your application.   

If you have any queries or would like an informal chat about the role please contact Anne Gallagher, Team Leader.  Call 07891271586 or email anne.gallagher@leeds.gov.uk     

A Disclosure and Barring Service (DBS) check against the Children’s or Adults’ barred list as applicable will be carried out on preferred candidates. Read our recruitment of ex-offenders policy.

We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.

This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.

If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visaroute before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying.

Job Description

Job Purpose: Support young people who are NEET and work in line with Children’s Services strategic plan and priorities.

Responsibilities:

Provide initial, impartial, careers education information advice and guidance to young people about all of their post 16 options so they can make informed decisions about their futures.
Work directly with young people to develop and maintain relationships to help identify their starting points, needs and aspirations
Carry out initial assessments to identify barriers young people face to support them to meet their aspirations
Provide initial, impartial careers education information advice and guidance (CEIAG) to young people about all their post 16 options so they can make informed decisions about their future
Deliver initial CEIAG services from locations across the city as required
Track, monitor, record, review and report on the progress of clients and record information in line with NCCIS user rules
Explore partnerships and develop these to improve outcomes for young people
Support the Advanced Practitioner and Team Leader in ensuring that performance targets are achieved
Act as a mentor, coach and role model for other practitioners in order to help develop and broaden their professional work practice
Manage relationships to ensure effective working with all appropriate services and partners
Use a Restorative Practice approach as an overarching ethos
Be proactive in safeguarding and promoting the welfare of Children & Young People
Maintain effective relationships with staff at all levels within the Directorate, other Council Directorates, Elected Members, external agencies and the general public.
Improve own practice through observation, evaluation, discussion with colleagues and development programmes.
Work collaboratively with colleagues, knowing when to seek help and advice.
Contribute to the overall ethos, work, and aims of the service by attending relevant meetings, training days/events as requested.
The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation for this post.

Qualifications Level 4 IAG qualification or able to demonstrate equivalent qualification and experience

Essential requirements. It is essential that the candidate should be able to demonstrate the following criteria. Candidates will only be shortlisted if they can demonstrate that they meet all the essential requirements.

Able to communicate effectively with a wide range of people including internal and external partners, agencies and local providers
Able and willing to have a flexible approach to meet the changing demands of the Service
Able to work effectively as part of a team and to demonstrate organisational and time management skills prioritising own and team’s work to meet conflicting deadlines
Able to audit young people’s needs and plan and deliver the work through their existing professional support
Able to empower young people to tackle problems, take appropriate actions and become active citizens
Able to work effectively with young people and secure their commitment to achieving learning outcomes
Able to use interview skills in making effective initial assessments
Able to work with young people to safeguard their welfare
Able to publicise and market the work.
Able to travel throughout Leeds City Council boundaries and move location within the service working at different sites /areas depending on need. 
Able to lead on responding to immediate health & safety issues
Knowledge and understanding of the issues which concern young people today
Knowledge of child protection and welfare issues
Knowledge of local and national policies and their relationship to Youth Work
Knowledge of Health & Safety issues affecting all activities within the posts remit
Working knowledge and understanding of Outcome Based Accountability (OBA),
Knowledge of restorative practice and Child Friendly City priorities
Experience of working with young people in a diverse range of youth work or related environments
Experience of enabling young people to explore their values and self-respect
Experience of involving young people in the decision-making process
Experience of effectively planning work with young people linked to Children’s Services priorities and youth service targets
Experience of effectively recording, evaluating work and producing reports within specific timescales
Experience of developing positive links/partnerships with voluntary sector, community and other agencies

Essential Behavioural & other Characteristics

Understand and embrace Leeds City Council Values and Behaviours and codes of conduct
Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon
Able to understand and observe Leeds City Council policies and procedures.
Carry out all duties having regard to an employee’s responsibility under Health and Safety Policies.
Willingness to actively participate in training and development activities
Flexible and adaptable to change to assist other services as required commensurate to grade.
Participate in appraisal, training, and development activities.
Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality & diversity of Leeds City Council.
Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person
The Council has adopted a flexibility protocol, and the role will be expected to work within these parameters.

Desirable requirements:

It is desirable that the candidate should be able to demonstrate the following criteria. Candidates are not required to meet all the desirable requirements however these may be used to distinguish between candidates.

Relevant JNC recognised Qualifications in working with young people