Job title: Business Development Support Officer

Salary: SO2 £38,510 to £40,444

Hours: 37 hours per week

Contract: Permanent

Location: Various- Tech North + Activity Centres + hybrid

As a Business Development Support Officer for the Health and Wellbeing Services, you'll thrive on creating engaging marketing campaigns, building valuable partnerships and delivering innovative projects that connect schools, communities and partners with services that improve the health and wellbeing of children and young people. You'll play a key role in promoting our traded offer, increasing engagement and supporting the growth and sustainability of our services.

It's not about simply maintaining websites or sending communications. It's about being part of a proactive, can-do team that champions our services, identifies new opportunities, grows our audience, and develops creative marketing approaches that extend our reach, increase participation and generate income to support positive change for children and young people.

Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.

About you

As a Business Development Support Officer, you will bring to the role:

Experience in marketing, communications, sales and business development.
The ability to build strong partnerships with a wide range of stakeholders.
Excellent project management and organisational skills.
A proactive approach to identifying opportunities, solving problems and delivering results.
A passion for improving the health and wellbeing of children and young people.
An understanding of the education sector, including current school challenges and financial pressures.

About the role

As our next Business Development Support Officer, you’ll be joining a dynamic and ambitious team at a time of growth and opportunity. This role offers the chance to make a real impact by helping to promote and develop services that support thousands of children and young people across Leeds and beyond. Combining creativity, relationship building and commercial awareness, you'll play a key role in increasing engagement, growing income streams and ensuring our services reach the schools, organisations and communities that need them most.

The Health and Wellbeing Services are a provider of high-quality services that empower children and young people to be active, safe, healthy and resilient through inclusive, evidence-based initiatives and support. Our services include Healthy Schools, PSHE and RSHE Education, Healthy Eating, ‘My Health My School’, Resilience Programmes, Active Schools+, and our Outdoor Activity Centres, Herd Farm and West Leeds Activity Centre.

The role is integral to our team, providing business development, marketing and project support across a diverse portfolio of services. You'll work collaboratively with colleagues from several teams, supporting a range of business priorities and contributing to the continued growth and success of our services. As a result, you'll need to be flexible, adaptable and confident building positive relationships with a wide range of stakeholders.

No two days are the same. One day you could be developing a marketing campaign, the next analysing performance data and sales, updating social media, networking, supporting a service launch or identifying new opportunities to expand our reach and impact.

As you'll be supporting a variety of teams within the Health and Wellbeing Services, your work location will vary day to day, and include sites across Leeds such as Tech North, Merrion House, Herd Farm and West Leeds Activity Centre, alongside opportunities for flexible home working.

What we offer you

We take pride in offering the best employee experience, with benefits including:

a competitive salary and annual leave entitlement plus statutory holidays
membership of the West Yorkshire Pension Fund with generous employer contributions
flexible and hybrid working arrangements subject to service requirements
a clear career pathway and continuing professional development opportunities
a range of staff benefits to help you boost your wellbeing and make your money go further

How to apply

Please complete the online application form.

Read our guidance for further advice on completing your application.

If you have any queries or would like an informal chat about the role, please contact either:

Natalie Hague, Activity Centres’ Business Manager, 07562 439619 Natalie.hague@leeds.gov.uk

Helen Lord, Healthy Schools and PSHE Consultant, Helen.lord@leeds.gov.uk

Steve Body, Healthy Schools and PSHE Consultant, 07891 273134 steve.body@leeds.gov.uk

ADisclosure and Barring Service (DBS) check against the Children’s or Adults’ barred list as applicable will be carried out on preferred candidates. Read our recruitment of ex-offenders policy.

We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.
This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.

If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visaroute before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Please ensure you are eligible before applying.

Job Description

Job Purpose: Responsible for supporting the Health and Wellbeing Services business and traded service plans.

Responsibilities:

Support and advise in the development and delivery of the Services’ business plan, improve traded services and generate income to support the work of the service including annual review of the Health and Wellbeing Services offer, developed in conjunction with key stakeholder groups including Headteachers.
Support effective management of service budgets, finance systems and develop budget/spending plans to work towards traded income to cover the costs of the Services.
Maintain manual and digital records accurately collating and processing information from a variety of sources including reports in accordance with the requirements of GDPR
Support the review, development and launch of annual Service Level Agreements including specific activities during the course of the academic and financial year; promotion, publicity, reporting systems for headteachers and monitoring take-up and use of the SLA offers.
Support marketing of annual training programme and publicity strategy linking with the Services’ website.
Monitor and evaluate the annual training programme including; numbers of, and overall income generated by Leeds attendees and number of, and overall income generated by external attendees.
Continually improve contact lists and related communications systems for schools in, and outside of, Leeds in line with GDPR.
Support the team to identify and develop opportunities to promote best practice in schools, resolution of relevant queries from schools, working closely with the administrative team.
Support developing cross-authority partnerships, emerging developments and new business ideas for generating income.
Coordinate, in negotiation with the service manager, administrative staff and consultants, ongoing improvements to the services’ websites and their promotion to generate a successful income streams, meeting deadlines and delegating administrative duties as appropriate.
Co-ordinate the quality assurance (QA) and proofing of copy for online resources and support any associated legal and copyright procedures. Update and collate news content for all websites managed by the services, including Leeds for Learning.
Develop effective sales, publicity and marketing strategies for the programme, locally, regionally and nationally including identification, research and testing potential new market opportunities - with local authorities, academy chains, multi academy trusts (MAT’s) and independent/free schools including maintenance of a key contacts list.
Work towards agreed outcome measures for children and young people within a results-based accountability framework. Adhere to team QA procedures and work to agreed trading targets with regard to all training and support to schools.
Maintain effective relationships with staff at all levels within Childrens Services, other Council Directorates, Elected Members, external agencies and the general public.
The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.

Qualifications Degree level or equivalent knowledge and experience gained in relevant service area is essential.

Essential requirements Candidates will only be shortlisted if they can demonstrate that they meet all the following essential requirements.

Able to work effectively as part of a team and to demonstrate organisational and time management skills prioritising own and team’s work to meet conflicting deadlines
Able to communicate effectively with a wide range of people including internal and external partners and customers
Able to develop constructive working relationships and to work in partnership with others to deliver
Able to work within and interpret financial policies and procedures ensuring value for money
Able to accurately analyse, enter and retrieve data and information from digital and manual systems producing, presenting reports and data for different audiences
Able to use initiative to develop solutions to day to day issues and problems and identified needs
Able to apply a range of project management techniques and methodologies in practice to achieve desired outcomes in a professional manner
Able to support traded service environment, using creative communication/marketing and digital platforms
Able to promote traded services at local, regional and national
Knowledge of relevant legislation, guidance, policies with ability to interpret and apply them consistently.
Knowledge of business and trading environment, including sales, communication and marketing techniques using digital platforms
Knowledge of relevant financial regulations to carry out financial transactions and supporting budget/spending plans
Understand challenges faced by Children’s service, local Government and the wider public sector locally and nationally
Understand wellbeing and health of children and young people
Understand diversity issues within local communities.
Experience of supporting project delivery within multi-disciplinary project teams
Experience working in one of the following areas: information management, health, education, sales,

Essential Behavioural & other Characteristics

Understand and embrace Leeds City Council Values and Behaviours and codes of conduct
Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon
Able to understand and observe Leeds City Council policies and procedures.
Carry out duties having regard to an employee’s responsibility under Health, Safety and Wellbeing
Participate in appraisal, training and development activities to ensure up, to date knowledge and skills.
Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding equality & diversity of Leeds City Council.
Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person
Flexible and adaptable to change to assist other services as required commensurate to grade.
The Council has adopted a flexibility protocol and the role will be expected to work within these parameters.