Job title: Wellbeing Worker

Salary: C1 £28,598 - £31,022

Hours: 37 hours per week

Contract: Permanent

Location: Leeds

As a Wellbeing Worker you’ll thrive on working within an innovative and transformative Adult Social Care service. Working in the community with adults who have additional support needs.

It’s not about long term case management, but about assessing people, identifying their support needs and finding creative ways to help meet those needs using a combination of community resources, existing support networks and provider led care services.

Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.

About you

As a Wellbeing Worker, you will bring to the role:

A person-centred, strengths-based approach
The ability to plan, prioritise and manage your own workload effectively
Strong communication skills with service users, carers, colleagues and partner agencies
The ability to assess needs and develop effective support plans using a person-centred approach
Good judgement when assessing risk, recording information accurately and following policies and procedures

About the role

As our next Wellbeing Worker, you’ll play an important role in supporting adults with care and support needs to live well, maintain their independence and achieve better outcomes. Working within Adult Social Care, you will complete person-centred assessments, identify strengths and support needs, and help people access the right combination of community resources, informal networks and care services.

This is a varied and rewarding role where you will work directly with service users, families, carers and partner agencies to develop practical support plans that reflect assessed needs, promote wellbeing and make effective use of available resources.

The role is integral to our Access and Care Delivery service, where you will work as part of a supportive team under the direction of a Team Manager, with guidance from Social Work colleagues. You will manage an appropriately allocated caseload, keep accurate records, contribute to reviews and escalate any safeguarding or practice concerns as needed.

What we offer you

We take pride in offering the best employee experience, with benefits including:

a competitive salary and annual leave entitlement plus statutory holidays
membership of the West Yorkshire Pension Fund with generous employer contributions
flexible and hybrid working arrangements subject to service requirements
a clear career pathway and continuing professional development opportunities
a range of staff benefits to help you boost your wellbeing and make your money go further

How to apply

Please complete the online application form.

Read our guidance for further advice on completing your application.

If you have any queries or would like an informal chat about the role please contact Nishma Majithia via email Nishma.Majithia@leeds.gov.uk

A Disclosure and Barring Service (DBS) check against the Children’s or Adults’ barred list as applicable will be carried out on preferred candidates. Read our recruitment of ex-offenders policy.

We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.
This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.

If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visaroute before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Please ensure you are eligible before applying.

Job Description

Job purpose

Under the direction of a Team Manager and with support and direction from Social Worker colleagues, provide a high quality and comprehensive assessment and support planning service, advising adults with care and support needs. In doing so, promote the principles of wellbeing as described within the Care Act 2014.

The post holder must at all times carry out responsibilities within the City Council’s Policies and Procedures, in particular the Council Policies on Equality and Diversity, Health and Safety.

Responsibilities

Undertake appropriately allocated non-complex assessments and support planning deemed suitable for allocation to Wellbeing and Recovery Worker. Self-directed support options should be at the heart of all support planning with service users.
With supervision, develop and maintain effective relationships with service users, their families and carers: provide advice and support: help resolve conflict,
With support and supervision, contribute to the enhanced screening of new referrals and people already in receipt of services.
With supervision, work with individuals, families, carers and communities to help them make informed decisions enabling them to clarify and express their needs and contribute to service planning.
With support from Social Workers and supervision from the Team Manager, to manage an appropriately allocated caseload of non-complex work, regularly monitor, review and evaluate changes in service user needs and ensure that all services contribute effectively to the support plan and remain an effective use of resources.
Where safeguarding issues arise, to escalate them to the manager and work with the Social Worker to support, contributing to protecting the service users.
Contribute to the development of the service by actively engaging in workshops, consultations and engagement events.

Qualifications

QCF Level 4 diploma in Adult Care would be desirable but not essential

Essential requirements Candidates will only be shortlisted if they can demonstrate that they meet all the following essential requirements.

Skills required

Able to effectively plan and engage service users in developing their support plan using a range of agencies.
Ability to plan, prioritise and time manage own workload.
Able to communicate well and with a range of partners and service users, carers and colleagues
Able to engage individuals, families, carers and workers from other agencies
Ability to devise and implement service and support plans
Ability to assess the needs of and work with individuals and groups for people using a person centred approach
Ability to maintain accurate service user records using IT and follow policy and procedure
Able to exercise individual judgement, assess risk and consult where and when appropriate
Report writing and Communications Skills

Knowledge required

Of relevant legislation appropriate to the needs of service users from a wide range of backgrounds
Awareness of the broad range of factors that impact on service users and families e.g. drugs, alcohol or domestic violence
Understanding of the roles and responsibilities of statutory and voluntary agencies.
Basic awareness of IT systems including Microsoft Office, Internet and Email
Demonstrate an understanding of the importance of confidentiality.
Demonstrate an awareness of needs and safeguarding issues associated with vulnerable people.
Demonstrate an understanding of diversity issues within local communities.

Experience required

Of working with a range of people who may have care and support needs
Demonstrated creativity in tackling and solving problems
Of advocacy and user involvement.
Of using initiative and a commitment to developing services
Of producing written records and reports to a high standard for a variety of purposes with language suited to function
Application of information gathering skills to make and contribute to assessments
Of using supervision effectively

Essential behavioural and other characteristics

Understand and embrace Leeds City Council values and behaviours and codes of conduct
Committed to continuous improvement in all areas and work towards delivering the Leeds Ambitions of health and wellbeing, inclusive growth, thriving strong communities, and a resilient sustainable city
Able to understand and observe Leeds City Council policies and procedures
Carry out duties having regard to an employee’s responsibility under Health, Safety and Wellbeing
Participate in appraisal, training and development activities to ensure up, to date knowledge and skills
Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding equality and diversity of Leeds City Council
Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person
Flexible and adaptable to change to assist other services as required commensurate to grade.
The Council has adopted a flexibility protocol and the role will be expected to work within these parameters

Desirable requirements Candidates are not required to meet all the following desirable requirements however these may be used to distinguish between candidates.

Possession of a full current driving licence

Knowledge required

Understanding of current, trends, policies, legislation and regulatory bodies in relation to vulnerable people within a social care setting
Demonstrate an understanding of the needs and wishes of individuals, families and carers as appropriate.
Awareness of the use of advocacy and user involvement in a Social Care setting.

Experience required

Of implementing a person centred approach