Wellbeing Assistant
Leeds City Council
Job title: Wellbeing Assistant
Salary: C1 £29,542- £32,046
Hours: 37
Contract: permanent
Location: Based at Newmarket House
About the role
This is an exciting opportunity to join our growing Wellbeing Team as we continue to strengthen our commitment to employee health, safety and wellbeing across Environmental Services.
As a Wellbeing Assistant, you will play an important role in supporting the delivery of a service that makes a real difference to employees across one of the council's largest frontline services. Working closely with the wider wellbeing team, managers and employees, you will help ensure colleagues can access the right support at the right time, contributing to a positive, healthy and inclusive working environment.
Based at Newmarket House, this is primarily an office-based role, with regular opportunities to engage with managers and employees from across the service. Travel to other locations across Leeds will be required to support wellbeing activities, promote available support and build positive working relationships with colleagues.
The role offers a varied workload, combining administration, coordination and service support. You will contribute to wellbeing initiatives, maintain accurate records and systems, and support the effective delivery of wellbeing, health and safety and equality, diversity and inclusion activities across the service. You will also handle sensitive information with professionalism, discretion and empathy.
We are looking for an organised, proactive and approachable individual who is confident communicating with people at all levels. This is an excellent opportunity for someone looking to develop their skills and experience within a supportive team while contributing to a service that has a direct impact on the health, wellbeing and success of our workforce.
As a Wellbeing Assistant, you will bring to the role:
- Excellent verbal and written communication skills, with the ability to build productive working relationships that inspire trust and confidence.
- Strong organisational skills, with the ability to manage and prioritise a varied workload in a dynamic environment with competing demands.
- Experience of using IT systems, including Microsoft Word and Excel, and maintaining accurate, sensitive records and reports.
- The ability to work collaboratively as part of a multidisciplinary team, demonstrating flexibility, initiative and adaptability to changing circumstances.
- A compassionate and professional approach, with the ability to respond empathetically to sensitive situations and a genuine commitment to improving employee wellbeing..
How to apply
Please complete the online application form.
Read our guidance for further advice on completing your application.
If you have any queries or would like an informal chat about the role please contact Heather Austin at Heather.Austin@leeds.gov.uk.
We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.
This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.
If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying.
Job Description
Job Purpose:
To assist the Wellbeing, Health & Safety Team Mansger and Officers in the implementation of the of the Councils Employee Health, Safety & Wellbeing Strategy, and Equality Diversity and Inclusion in a way that is appropriate for and engages the whole workforce across Environmental Services. To provide high quality, flexible and responsive support to staff and to support the Wellbeing, Health & Safety team with administrative duties as required. To work with collegues within the Team and across the whole service providing Wellbeing, H&S and EDI advice and to assist the Wellbeing & Welfare Advisor in the delivery of individual and service wide support packages for staff across the service.
Key Responsibilities:
- Working as part of a team to develop and deliver Wellbeing, Health & Safety & Equality Diversity & Inclusion solutions to meet service and staff needs
- Supporting the delivery of service wide wellbeing, H&S and EDI projects and initiatives, working with the Wellbeing, Health & Safety Officers and Environmental Services Team Leaders and managers
- Providing administrative support for auditing and monitoring purposes including updating risk assessments and safe working instructions under the guidance of Officers
- Assisting in the provision of information for Corporate, Directorate and service initiatives in relation to Health, Safety & Wellbeing, Equality Diversity & Inclusion
- Assisting in providing timely and accurate information and data in relation to service that supports the effective operations of the service and assists managers with their Health, safety Welling and EDI obligations and responsibilities
- Providing administrative support with incident, accident and dangerous occurrence investigations and resolutions
- To provide support for Managers, Officers and Team Leaders with delivery of employee inductions, training and Toolbox talks
- Work with Managers, Officers and Team leaders to provide support on the provision of personal support plans / stress risk assessments, reasonable adjustment passports and wellbeing booklets etc
- To provide administrative and organisational support to the activity of Wellbeing Champions, Mental Health First Aiders and related roles within the service
- Carry out day to day office administration functions to ensure that all records and files are maintained and held securely and that confidentiality of information is upheld
- To provide administrative support to the Wellbeing Heath & Safety team which might involve organisation of meetings/training, room bookings, minute taking etc
- The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.
Essential requirements: Candidates will only be shortlisted if they can demonstrate that they meet all the following essential requirements.
- Excellent communication skills, verbal and written
- Ability to develop productive working relationships at all levels that command trust and confidence
- Ability to resolve potential conflict and to create an environment which fosters cooperation and trust
- Ability to work across service boundaries to achieve outcomes and objectives
- Ability to use IT applications (Word & Excel) and management information systems
- Ability to maintain accurate and sensitive records and produce accurate timely reports
- Organisational skills necessary to manage and organise own workload.
- Ability to correspond and liase as necessary with internal services and external organisations on behalf of colleagues
- Ability to work flexibly as part of a team and show initiative
- Ability to respond with empathy to sensitive situations
- Experience of using IT systems and maintaining accurate records
- Experience of working in a multi-disciplinary team
- Experience of working in a dynamic environment with competing priorities with an ability to adapt to changing circumstances
- Experience of working collaboratively with colleagues
- To display genuine enthusiasm and commitment to wanting to make a positive difference to peoples overall wellbeing and occupational health
- A commitment to the public service ethos with a genuine interest in serving the public
- Must be able to work flexibly across different work locations and service areas as appropriate
Behavioural and other Characteristics required
- Understand and embrace Leeds City Council Values and Behaviours and codes of conduct.
- Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon
- Able to understand and observe Leeds City Council equality and diversity policies.
- Carry out all duties having regard to an employee’s responsibility under Health and Safety Policies.
- Willingness to actively participate in training and development activities.
- Flexible and adaptable to change to assist other services as required commensurate to grade.
- Participate in appraisal, training, and development activities.
- Be aware of and comply with Leeds City Council policies and procedures.
- Be aware of and support difference ensuring equality for all, working in an anti-discriminatory manner, upholding, equality & diversity.
- Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person.
- The Council has adopted a flexibility protocol and the role will be expected to work within these parameters.
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