Job title: Specialist Meeting Facilitator

Salary: C1 £28,598 - £31,022

Hours: 37 per week

Contract: Permanent

Location: Various locations across Leeds including some hybrid working.

As a specialist meeting facilitator, you’ll thrive on being part of a team that supports our most vulnerable children and adults. This is a rewarding role but does require resilience due to the nature of safeguarding content.

Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.

About you

As a specialist meeting facilitator, you will bring to the role:

Excellent customer service skills and the ability to deal with queries from a range of people.
Knowledge of the applications, systems and IT programmes utilised by the service and being able to accurately record, monitor and retrieve information.
Ability to administer and record sensitive, difficult and confidential information, whilst remaining emotionally resilient.
A good understanding of programming and facilitating meetings, whilst supporting stakeholders involved.
Strong minute taking skills and ability to produce comprehensive and accurate meeting records in different formats including the use of AI.

About the role

This role specifically focuses on programming, facilitating and supporting complex safeguarding multi agency and family orientated meetings within the areas of child protection and high risk domestic violence. This involves the preparation of the information, including the production of written reports and the verbal presentation of summary information at the meetings to those in attendance. The role also includes the production of accurate and timely written records, including action and safety plans which are then monitored for implementation, progress and completion through case management systems.

The post holder will work in a range of meeting venues across the Leeds area for the purpose of providing support in Council Buildings or school sites for the majority of the week, some meetings are also held virtually and therefore some home working is also supported.

Engagement with professionals is a fundamental part of the role to curate the agenda, support professionals through the meeting process, and ensure that required actions are implemented and completed.

This is a highly rewarding role which contributes to the safety and security of vulnerable children and adults. Due to the nature of the confidential and sensitive information disclosed and discussed the postholder will require a high level of emotional resilience and be skilled in the governance of confidential information.

What we offer you

We take pride in offering the best employee experience, with benefits including:

a competitive salary and annual leave entitlement plus statutory holidays
membership of the West Yorkshire Pension Fund with generous employer contributions
flexible and hybrid working arrangements subject to service requirements
a clear career pathway and continuing professional development opportunities
a range of staff benefits to help you boost your wellbeing and make your money go further

How to apply

Please complete the online application form.

Read our guidance for further advice. Please check your information carefully and ensure you complete all sections before submitting your application.

If you have any queries or would like an informal chat about the role please contact Debbie Lee-Soulsby, Team Leader on tel: 0113 3784128 or Tracey Clough, principal administration manager on 0113 3783638

We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.

This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.

If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying.

Job Description

Job Purpose:

Supervise and develop staff to ensure work is prioritised and carried out effectively and efficiently to ensure deadlines are met to high standards.
Manage your own workload and meet targets, including statutory targets whilst maintaining quality as part of a team.
Assist professionals and meeting Chairs through the provision of verbal and written information in a clear and concise way with high attention to detail, which includes presentation of information in the meeting environment when required.
Adhering to legislative business, financial, audit, and operational requirements of the service, and the impact on its day-to-day work.
Adhering to procedures and legislation relating to confidential information and financial regulations.
Dealing with sensitive, difficult and confidential information, and having the emotional resilience to support business processes effectively.
Minute taking and producing accurate meeting records including the use of AI, whilst establishing, maintaining and reviewing case related records on multiple systems.
The continuous improvement of quality standards, business procedures and processes through continuous review and development.
Working flexibly to support service areas and business requirements.

The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.

Essential requirements: Candidates will only be shortlisted if they can demonstrate that they meet all the following essential requirements.

Experience of communicating clearly and effectively with a wide range of people and being able to develop strong working relationships.
Work with, and within, multiple teams of staff and contribute to its development with suggestions for new ways of working.
Experience of working on your own and using your initiative to adhere to timescales and deadlines.
Experience of providing excellent customer services and dealing with queries from a range of people.
Experience of the applications, systems and IT programmes utilised by the service and being able to accurately record, monitor and retrieve information.
Able to administer and record sensitive, difficult and confidential information, whilst remaining emotionally resilient.
Experience of programming and facilitating meetings, whilst supporting stakeholders involved.
Experience of minute taking and producing comprehensive and accurate meeting records in different formats including the use of AI.
Able to present accurate and concise summarised information in a meeting environment, and use data to produce reports.
Experience of adhering to procedures and legislation relating to confidential information, including financial regulations, audit or operational requirements.
Committed to continuous improvement.
Able to understand and observe Leeds City Council Equality and Diversity Policies.
Carry out all duties having regard to an employee’s responsibility under Health & Safety Policies.
Willingness to actively participate in training and development activities to ensure up to date knowledge, skills and continuous professional development
Understand and embrace our values, behaviours and codes of conduct.

Desirable requirements: Candidates are not required to meet all the following desirable requirements however these may be used to distinguish between candidates.

Knowledge of Clare’s Law, child protection legislation and domestic violence support services.
Able to undertake research and gather information, and present relevant and concise intelligence gathered verbally and in writing.