INTERNAL ONLY VACANCY. This post is open to existing Leeds City Council employees only. Applications will not be considered from external candidates.

Job title: Team Leader

Salary: SO2 £37,280 -£39,152

Hours: 37

Contract: Permanent

Location: Hybrid working – City Wide

As an Administration Team Leader, you will have day‑to‑day operational responsibility for administration teams within BAS. You will provide day‑to‑day leadership ensuring workloads are effectively planned, resources are managed efficiently and service deadlines are consistently met. Working closely with senior managers and operational colleagues, you will help shape and improve systems, processes and ways of working, using data and insight to drive continuous improvement and modernise service delivery.

Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.

About you

As a Team Leader you will bring to the role:

The ability to work with a wide range of people including face-to-face, telephone and written communication skills – including the processes for dealing with and sharing confidential and complex information.
The ability to work with high levels of accuracy with a good attention to detail.
The ability to express ideas clearly with well-developed interpersonal and communication skills.
Knowledge and experience of adhering to procedures and legislation relating to confidential information and financial regulations.
Knowledge and experience of legislative business, financial, audit and operational requirements of the service, and the impact on its day-to-day work.
Experience of leading and motivating staff including the planning, organising and delegation of work.
Experience of working as part of a team and contributing to its development with suggestions for new ways of working.
Experience of working on your own, managing your own workload and using your initiative to adhere to time scales and deadlines.
Confidence of using IT applications and systems to produce, record analyse and evaluate information.

About the role

The Business Administration Service (BAS) provides administrative support across Leeds City Council and all its services. The aim of BAS is to develop a professional service which meets service needs and supports the delivery of the Best Council Plan, ensuring the efficient use of resources, capacity, and technology.

We currently have a Team Leader role working in BAS supporting Adults & Health Social Work, Mental Health and Learning Disability teams. You would be expected to manage several teams and their supervisors, being able to effectively lead and motivate your teams in order to deliver excellent results.

You would be expected to support the service to bring about positive change, looking to deliver efficiencies whilst at the same time maintaining excellent working relationships.

The role involves hybrid working with a minimum of 2 days a week in the office, but flexibility is essential dependent on service need. During your training period, you will be required to do more days in the office.

What we offer you

We take pride in offering the best employee experience, with benefits including:

a competitive salary and annual leave entitlement plus statutory holidays
membership of the West Yorkshire Pension Fund with generous employer contributions
flexible and hybrid working arrangements subject to service requirements
a clear career pathway and continuing professional development opportunities
a range of staff benefits to help you boost your wellbeing and make your money go further

How to apply

Please complete the online application form.

Read our guidance for further advice on completing your application.

If you have any queries or would like an informal chat about the role please contact Claire Duguid on 0113 3785587 or email Claire.Duguid@Leeds.gov.uk

We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.

This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.

If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying.

Job Description

The Business Administration Service provides administration support activities to a wide range of teams and services across the council. We help the council to streamline operations by redesigning processes, reviewing models of delivery to enable better sharing of resources and exploiting existing or introducing new technology to modernise the way we work.

Our staff use a range of computer programmes and systems to support services which include those working with teams based across the council in a number of different administration roles. The role involves hybrid working (home/office dependant on service need), potentially working face-to-face with customers and working within the council boundaries as required.

This role is working in the Business Administration Service supporting Social Work (Adults) which is responsible for the delivery of effective administration processes to support social work practice. You will manage an effective administration team to meet statutory deadlines throughout the social work processes, working in partnership with the social work teams. You will work closely with management to ensure deadlines are met whilst looking at improving the way in which we work, to deliver a high-quality service to customers.

Responsibilities:

Work in conjunction with Senior Managers to develop new policies and methods of working in response to changes in legislation and best practice. Comply with Standing Orders, Financial Regulations and Quality Assurance procedures.
Day to day responsibility for ensuring timely delivery of the service and relevant budgets.
Analyse and collate data for the provision of accurate management information and production of reports.
Identify problems and areas for improvement and offer solutions.
A commitment to personal development and to keep informed of legislative policy changes.
Work flexibly and move within service areas – working at different locations depending on service
Maintain effective relationships with other Leeds City Council staff, Elected Members, members of the public and other partnership organisations as appropriate.
Flexible and adaptable to change to assist other services as required commensurate to grade
Participate in appraisal, training and development activities as necessary to ensure up to date knowledge and skills
Improve own practice through observation, evaluation, discussion with colleagues and development programmes.
Work collaboratively with colleagues, knowing when to seek help and advice.
Contribute to the overall ethos, work, and aims of the service by attending relevant meetings, training days/events as requested.
Be aware of and comply with Leeds City Council policies and procedures e.g. child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person
Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding and promoting the values, standards and equal opportunities of Leeds City Council.
Recognise and appropriately challenge any incidents of racism, bullying, harassment or victimisation and any form of abuse of equal opportunities, ensuring compliance with relevant policies and procedures.
The Council has adopted a flexibility protocol and this role will be expected to work within these parameters.
The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.

Qualifications:Educated to degree level or equivalent knowledge and experience relevant to service area

PERSONAL SPECIFICATION

Method of Assessment will be through one or more of the following Application Form, Test, Interview or Certificate.

ESSENTIAL REQUIREMENTS: It is essential that the Candidate should be able to demonstrate the following criteria for the post within the context of the specific role duties and responsibilities: Candidates will only be shortlisted for interview if they can demonstrate on the application form that they meet all the essential requirements.

Able to work with a wide range of people including face-to-face, telephone and written communication skills – including the processes for dealing with and sharing confidential and complex information.
Able to work with high levels of accuracy with a good attention to detail.
Able to express ideas clearly with well-developed interpersonal and communication skills.
Knowledge and experience of adhering to procedures and legislation relating to confidential information and financial regulations.
Knowledge and experience of legislative business, financial, audit and operational requirements of the service, and the impact on its day-to-day work.
Knowledge and experience of adhering to procedures and legislation relating to confidential information and financial regulations.
Of leading and motivating staff including the planning, organising and delegation of work.
Of using IT applications and systems to produce, record analyse and evaluate information.
Of working as part of a team and contributing to its development with suggestions for new ways of working.
Of working on your own, managing your own workload and using your initiative to adhere to time scales and deadlines.
Of using IT applications and systems to produce, record and evaluate information
Experience and understanding of the importance of providing excellent customer services
Of dealing positively with challenging situations.
Committed to continuous improvement.
Able to understand and observe Leeds City Council Equality and Diversity Policies.
Carry out all duties having regard to an employee’s responsibility under Health & Safety Policies.
Willingness to actively participate in training and development activities to ensure up to date knowledge, skills and continuous professional development
Understand and embrace our values, behaviours and codes of conduct.

DESIRABLE REQUIREMENTS: It is desirable that the Candidate should be able to demonstrate the following criteria for the post within the context of the specific role duties and responsibilities: Candidates are not required to meet all the Desirable requirements however these may be used to distinguish between acceptable candidates.

Safeguarding

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