Job title: Admin Assistant
Salary: B1 £ 25,185 - £ 25,989
Hours: 37 per week
Contract: Permanent
Location: Armley Leisure Centre

As an Admin Assistant you’ll thrive on organisation, accuracy and supporting a fast-paced team to deliver a great service for customers.

It’s not about routine paperwork – this is a varied and people-focused role where no two days are the same, with opportunities to contribute to the wider success of the centre.

Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.

About you

As an Admin Assistant, you will bring to the role:

Strong organisational skills with the ability to prioritise tasks effectively
Excellent communication skills when dealing with customers and colleagues
Experience of using Microsoft Office, particularly Word and Excel
Ability to maintain accurate records and produce reports
Experience working in an administrative or office-based environment

About the role

This is a varied and rewarding opportunity to support the day-to-day running of a busy leisure centre. You will be at the heart of administrative operations, ensuring systems, records and processes are accurate, efficient and up to date.

As our next Admin Assistant you’ll play a key role in supporting the Centre Manager and wider team, from managing bookings and enquiries to maintaining financial and performance records. Your work will help ensure the centre runs smoothly and continues to deliver high-quality services to the community.

The role is integral to our Active Leeds team, a service dedicated to promoting health, wellbeing and active lifestyles across the city. You will work closely with colleagues in a supportive environment, contributing to both customer experience and operational performance.

What we offer you

We take pride in offering the best employee experience, with benefits including:

a competitive salary and annual leave entitlement plus statutory holidays
membership of the West Yorkshire Pension Fund with generous employer contributions
a range of staff benefits to help you boost your wellbeing and make your money go further

How to apply

Upload your CV and complete a personal statement of no more than 500 words.

Read our guidancefor further advice on completing your application.

We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.   

This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.  

If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying.

Job description

Job purpose

To provide administrative support for the Centre manager and other members of staff in a Leisure Centre

Responsibilities

To deal effectively with enquiries both in person and by telephone and routine correspondence including scheduling and managing appointments, bookings and diaries
To set up appointments as instructed and take minutes of site based meetings.
To develop and maintain accurate financial, statistical and information records, filing systems and inventories in an organised and effective manner.
To process daily cashing up in accordance with the LCC financial regulations.
To assist with the monitoring and production of performance reports on the Sections performance indicators and Service Delivery Plans.
To produce transactional reports using the Leisure Management System.
To assist with the development and maintenance of databases, microsoft office and e-mail documents to high standards of accuracy and presentation.
To cover reception on an ad hoc basis.
To participate in staff development.
To carry out all duties in accordance with council policies including equal opportunities, financial regulations and health and safety.
The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.

Qualifications

None required

Essential requirements It is essential that the candidate should be able to demonstrate the following criteria for the post. Candidates will only be shortlisted for interview if they can demonstrate that they meet all the essential requirements.

Ability to communication with a wide group of people individually, in groups, face to face and by telephone.
Ability to prioritise tasks.
Ability to demonstrate good organisational skills.
Ability to proof read and check documents for accuracy.
Ability to record accurate information, both numerically and alphabetically.
Ability to type accurately.
Ability to analysis/collate data and produce reports.
Ability to deal with customer enquiries.
Ability to work on own initiative and as part of a team.
Ability to identify problems and offer solutions.
Experience in the use of Microsoft Office applications, particularly Word and Excel.
Experience in the use of paper filing systems.
Experience in working in an administrative environment.
Experience inputting data.
Experience in the use of office equipment,
Knowledge of the Corporate Complaints Procedure.
Knowledge of quality assurance procedures.
Knowledge of IT systems.
Knowledge of all aspects of a busy office.

Essential Behavioural & other Characteristics

Understand and embrace Leeds City Council Values and Behaviours and codes of conduct.
Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon
Able to understand and observe Leeds City Council equality and diversity policies.
Carry out all duties having regard to an employee’s responsibility under Health and Safety Policies.
Willingness to actively participate in training and development activities.
Flexible and adaptable to change to assist other services as required commensurate to grade.
Participate in appraisal, training, and development activities.
Be aware of and comply with Leeds City Council policies and procedures.
Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality & diversity policies of Leeds City Council.
Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person.
The Council has adopted a flexibility protocol and the role will be expected to work within these parameters.