Service Support Officer
London Borough of Lambeth
Service Support Officer
Full time/Permanent
SC6: £37,509pa rising in annual increments to £38,637pa incl. LW
Agency staff please click HERE to apply
About Us:
Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community.
It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our Lambeth 2030 Plan ‘Our Future, Our Lambeth.
With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment.
Please have a look at our dedicated One Lambeth Values and Behaviours page.
About the Team:
The Youth Justice Service (YJS) is a multi-disciplinary service which works with children, young people and families to address vulnerabilities, risks and factors that lead to offending behaviour. The service sits alongside the Contextual Safeguarding and Engagement Service to deliver an integrated response which supports children and young people to fulfil their potential and make positive contributions to society.
About the Role:
To provide effective administrative, finance and information support to teams across the wider Youth Justice Service, including the Engagement Service, and to enable the efficient, accurate and comprehensive passage of information between staff and computerised systems. To use the information databases, including case management systems, efficiently and effectively and to act as local expert by supporting, training and advising staff in the use and maintenance of the system. To deliver best practice in relation to Equality, Diversity and Inclusion throughout the work.
How to Apply:
To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked “A” for application:
We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement.
Recruitment Timelines:
Advert close date: 11:59pm on Sunday 23rd August 2026.
Shortlisting: Week commencing 24th August 2026.
Assessment Day: Thursday 10th September 2006
Interviews: Tuesday 15th September 2026.
Please click here to view: Lambeth Staff Benefits
Successful candidates will be asked to apply for an Enhanced Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at www.homeoffice.gov.uk/agencies-public-bodies/dbs
You will be required to undertake a Cifas check. Further information about Cifas can be found here Cifas
Contact Information:
For an informal discussion about the role, please contact Michele Owusu at mowusu@lambeth.gov.uk.
At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here.