Response Team Leader
London Borough of Lambeth
Response Team Leader REF: 2730
PO3: £47,925 pa rising in annual increments to £51,228 pa inc
Full-Time (35 hours)
Permanent
About Us:
Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community.
It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our Lambeth 2030 Plan Our Future, Our Lambeth.
With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment.
Please have a look at our dedicated One Lambeth Values and Behaviours page.
About the Team:
Our team are passionate about taking a victims first approach to creating safer stronger communities and thrive on solving problems by helping people when they need it most.
The team are dynamic, driven and dedicated to playing a key role in improving neighbourhoods, communities and changing lives.
The management team are strong believers in providing opportunities for growth and development and strive on creating an environment that encourages staff to be the best versions of themselves.
About the Role:
Lambeth Council is seeking an experienced and motivated Response Team Leader to play a pivotal role in keeping our borough safe, clean , and welcoming.
This is a frontline leadership position responsible for the operational delivery of environmental enforcement, public protection, and community safety functions across Lambeth’s public spaces. You will lead a high‑performing response team, balancing reactive demand with intelligence‑led, proactive enforcement to tackle anti‑social behaviour, environmental crime, and public nuisance.
You will also manage Lambeth’s reactive out‑of‑hours noise service, work closely with internal and external partners, and contribute to borough‑wide operations focused on making Lambeth a safer place to live, work, and visit.
As Response Team Leader, you will:
Lead, manage, and motivate the Response Team to deliver effective, lawful, and proportionate enforcement activity
Oversee enforcement relating to:
- Anti‑Social Behaviour
- Fly‑tipping, littering, graffiti, fly‑posting
- Unlicensed Street Trading
- Public nuisance and reactive noise complaints
- Waste Duty of Care and highways enforcement
- ASB, Crime and Policing Act 2014
- Highways Act 1980
- Environmental Protection Act 1990
London Local Authorities Act 1990 (as amended)
Coordinate intelligence-led, data-driven operations targeting hotspot locations and priority issues
Manage out‑of‑hours response activity, including triaging calls and directing officers
Ensure compliance with key legislation including:
Produce and oversee high‑quality prosecution case files and act as a professional witness when required
Work closely with Police, internal services, councillors, residents, and partner agencies
Monitor performance, improve systems, and drive continuous service improvement
Support service‑wide resilience by providing cover for other Team Leaders
Manage staff performance, wellbeing, development, and recruitment
Contribute to service planning, partnership meetings, and community forums
This role involves evening, weekend, and out‑of‑hours working, including up to 21 hours of paid overtime per month, in line with service requirements.
No two days are the same you’ll balance strategic thinking with hands-on leadership.
How to Apply:
To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked “A” for application:
Job Description & Person Specification
We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement.
Recruitment Timelines:
Advert close date: 11:59pm on Sunday 3rd May
Shortlisting: Week of the 4th May
Interviews: Week of 18th May
Please cleck here to view: Lambeth Staff Benefits
DBS:
Successful candidates will be asked to apply for a Basic Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at www.homeoffice.gov.uk/agencies-public-bodies/dbs
You will be required to undertake a Cifas check. Further information about Cifas can be found here Cifas
Contact Information:
For an informal discussion about the role, please contact Sean Biggart at sbiggart@lambeth.gov.uk and he will get back to you at the earliest opportunity.
At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here.