Kingston Council
Kingston, Other
Kingsmill Business Park
Hybrid Working
Fixed Term, Secondment
31/10/2028
Full Time
H
36
£42,060 - £46,968
Per annum
30 days

21/09/2026, 23:55

TBC

Found in zone 6 with good transport links in and out of London, Kingston is a vibrant and diverse university town which creates the rich sense of community shared across the borough and its Residents. Kingston boasts an idyllic riverside location, good shopping and great restaurants, as well as a mix of modern and historic town centre. Kingston has lots of open parklands and cycle routes that help connect the district town centres into an enjoyable place to live and work.

We are passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living.

This newly created role offers a fulfilling and rewarding opportunity for the successful candidate to make a big difference to the lives of Kingston’s local community. 

The Voids Manager will act as a single point of contact for all property types (social housing, private lease sector, hostels) and ‘hold the ring’ on voids management, taking overall ownership of the process and monitoring the pace of turnarounds to ensure that the end to end workflow runs as smoothly and as efficiently as possible.

The role will act as a critical link with our repairs and maintenance contractor, and support RBK’s contract manager to ensure that repairs performance and quality standards are met and that pre/post tenancy inspections are timely and optimised to minimize void turnaround delays. 

About You

We are seeking a highly organised, dynamic individual, with an eye for detail and good communication and interpersonal skills. You will be able to demonstrate: 

  • Ability to build strong, productive, working relationships and have a ‘can do’ attitude. 
  • Ability to multi-task, work flexibly and provide clear leadership and ownership of issues.
  • Ability to communicate effectively, produce reports and collaborate with colleagues at all levels in the organisation. 
  • Knowledge and experience of working in a housing management environment, especially repairs, maintenance, health and safety compliance etc.
  • Experience of local authority lettings or similar, understanding all aspects of the void management process.
  • Experience of partnership working, including influencing and negotiating to remove barriers and achieve successful outcomes. 
Kingston Council’s Housing Directorate aims to deliver a fairer borough by meeting residents’ housing needs, fulfilling its statutory duties and managing the housing portfolio as cost effectively as possible. The three core function areas - Asset Management, Landlord Services and Community Housing - work collaboratively with internal and external partners to provide local residents with timely and suitable accommodation solutions. This newly created role will cut across the whole service and is designed to facilitate strategic oversight and management of the voids process, ensuring that our contractors consistently deliver to required standards.

As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.

Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include:

  • A generous annual leave entitlement of 25-32 days, plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade.
  • Enhanced Maternity, Paternity, shared parental, adoption and dependents leave
  • Three volunteering days per year in Kingston
  • Hybrid working (dependent on the role)
  • Flexible and agile working arrangements using Google Chromebooks
  • Learning and development portal offering a range of courses
  • Discounts on a range of local shops, restaurants, gyms and leisure centres
  • Interest free season ticket loans
  • Local Government Pension Scheme
  • Bicycle loan facilities and cycle to work scheme
  • Electric vehicle leasing scheme
  • Confidential health & wellbeing and counselling support

Apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please refer to the requirements outlined in the job profile when completing your application and check your CV details have been uploaded correctly in the relevant sections.

We understand and recognise the benefits of using Artificial Intelligence (AI) in the workplace and are embracing AI where appropriate, to boost our productivity and streamline how we deliver our Council services efficiently; to provide the best possible outcomes for our residents and communities. 
However, we reserve the right to reject applications where it is apparent that AI-generated content has been used in isolation and without personalised responses. At Kingston we value authenticity and are looking for individuals who can clearly demonstrate their own skills, experience and motivation for the role that they are applying for and embrace and demonstrate our STAR values.
Here at Kingston we have core values of Transparency and this is to be demonstrated during the application process and completion of the supporting statement and will be further tested at interview and selection stage for those who progress forward.

The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. 

As part of our award winning Diversity Programme we anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. We encourage our interview panels to be as diverse as possible (age, cultural, neurodiverse etc.) to reduce bias where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce.

We are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.

To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.

We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract.

The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the GOV.UK website for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.

Important Information - Criminal Records
This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory result to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).