Cafe Supervisor

Role Responsibility

This is a fantastic opportunity to join the Kent County Council, Country Parks team who provide leisure, educational, events, venue hire and café services across 9 Country Parks in Kent.
Country Parks are looking for a Café supervisor to work at one of their country park cafes at
Shorne Woods Country Park.
We are seeking a highly motivated individual with experience in catering.
You will be expected to hold a Level 3 Food Safety certificate.
You will be responsible for maintaining operational excellence, driving team performance and ensuring a seamless service experience that aligns with our standards.
Key responsibilities
Will be responsible for managing daily opening and closing procedures, ensuring all health, safety and hygiene protocols are strictly followed.
Supervising and training of staff
Oversee stock levels
Minimise wastage
Act as the primary point of escalation for customer concerns, resolving issues in a professional manner
The individual needs to be organised with strong customer service skills to ensure that visitors to the parks receive a quality café experience.
You will report to the Catering Services Manager who is responsible for the four Country Park café sites.
The role available is for contracted hours every Sunday, Monday and Wednesday. Shifts will vary between 8.30am to 5.30pm on a scheduled basis, adjusting seasonally.
This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.
Closing date: 22nd May with interviews planned for 28th May at Shorne Woods Country Park.

Contact Details

For further information on this role, please contact Kelly Ockelford on:
Kelly.ockelford@kent.gov.uk
03000 414747

About the Company

Work that works for you and us - let's talk flexibility!
KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.
Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.

Job Description & Person Specification

Cafe Supervisor - Job Description.pdf