Business Support Lead

Role Responsibility

An exciting opportunity has arisen for a Business Support Lead within Integrated Children’s Services in the South Kent, Children in Care Service, based at Westchurch House, Ashford, the role also supports teams in Ashford and Dover.
Kent Integrated Children’s Service provides a wide range of support to Kent's children and young people across Early Help and Preventative Services and Children’s Social Work Services. As well as working across these two divisions, we work with a number of partner organisations to make sure we can deliver the best possible outcomes. Our Business Support teams play a vital role supporting front line teams and practitioners through provision of professional administrative support.
The role will oversee the effective and smooth running of our Business Support provision including supervision of a team of Business Support Staff. You will be responsible for ensuring processes and systems are effective, up to date and accurate. You must be able to proactively manage your workload and the workload of your team whilst responding to urgent requests and deadlines.
The Business Support Service aims to;
Deliver an integrated and highly effective business support service
Ensure children, young people and families are at the heart of everything we do
Work together, share knowledge and support each other
Innovate and improve
Promote continuous personal and professional development
The role requires excellent organisational and communication skills, you will need a calm and organised approach and be able to make a positive contribution to the success of the team. We are looking for someone who is flexible with a can-do attitude backed by strong administrative, minuting and IT skills and the ability to collate and manage data.
A full list of responsibilities is outlined within the JD, however we are more focused on your drive, potential and aptitude for learning and provide comprehensive induction and training for the right candidate.
A starting salary of £27,904
Option to enrol in the Local Government Pension scheme with employer matched contributions
29 days paid annual leave per year (rising to 30 after 5 years’ service) + bank holidays + a concessionary day
A range of flexible leave options to help you manage your work/life balance such as Carers leave, Maternity leave, Personal Leave, Timeout/career break, Study leave, Religious observance
Staff discounts on a range of leisure products and services through our Kent Rewards programme.
This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.
This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service
About your application - Please read:
Within the ‘How you meet the requirements of the role’ section of your application, please demonstrate how you meet the criteria within the person specification attached to the Job Description.
Interviews:
Will be taking place Friday 29th May 2026, at Westchurch House,
Godfrey Walk, Ashford, Kent, TN237XJ.

Contact Details

Claire Saunders
claire.saunders2@kent.gov.uk

About the Company

Work that works for you and us - let's talk flexibility!
KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.
Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.

Job Description & Person Specification

Business Support Lead JDPS.pdf