Role Responsibility

Are you an organised and proactive individual looking for a varied role where no two days are the same?
We have an exciting opportunity for a Business Support Assistant to join the People Operations Support Team within Kent County Council's Deputy Chief Executive Department.
This is a rewarding role that offers the opportunity to support a wide range of business activities across the department. Working as part of a friendly and supportive team, you will help ensure services run smoothly and efficiently, supporting colleagues to deliver high-quality services for Kent Residents.
About the Team
The People Operations Support Team plays a vital role in supporting the delivery of Kent County Council’s People Strategy. As part of the Human Resources & Organisational Development function, the team provides a wide range of critical business support activities that enable services to operate efficiently and effectively.
The team are responsible for coordinating and administering a variety of corporate processes, including KCC’s employment benefits offer, Freedom of Information requests and Subject Access Requests, governance and finance activity. Working closely with teams across HR and Organisational Development, the team ensures that key services are delivered accurately and professionally.
A key focus of the team is continuous improvement. By embracing automation, innovation and digital solutions, the team seeks to streamline processes, improve customer experience and deliver greater efficiency across People Operations.
About the Role
As a Business Support Assistant, you will:
- Provide high-quality administrative and business support across a range of services.
- Coordinate meetings, events and workshops.
- Prepare agendas, presentations and minutes.
- Support financial, employee benefits and information governance processes.
- Manage shared mailboxes and respond to customer enquiries.
- Assist with recruitment and workforce-related activity.
- Support communications, document management and digital systems.
- Contribute to projects and initiatives that improve the way we work.
About You
We are looking for someone who is organised, adaptable and enjoys working in a busy environment.
You will:
- Have strong administrative and organisational skills.
- Be able to prioritise a varied workload and meet deadlines.
- Have excellent written and verbal communication skills.
- Have good practical experience of using Microsoft Office applications, particularly Excel, Word and Outlook, and be able to use these confidently in a workplace environment.
- Be confident working with spreadsheets, databases and data records, maintaining accurate information and producing professional documentation.
- Demonstrate attention to detail and accuracy.
- Take a proactive approach to problem-solving and continuous improvement.
- Enjoy working collaboratively whilst also using your own initiative.
- Be keen to learn, develop and contribute ideas.
What We Can Offer
- A supportive and welcoming team environment.
- Flexible working opportunities.
- Generous annual leave entitlement.
- Local Government Pension Scheme.
- Learning and development opportunities.
- Kent Rewards employee benefits and discounts.
- The opportunity to build a varied career within one of the largest local authorities in the country.
About Your Application
When completing your application, please pay particular attention to the "Reason for Application" section. This forms an important part of our shortlisting process and will be used alongside the information provided elsewhere in your application to help determine whether you are invited to interview.
We encourage you to use this section to demonstrate how your skills, experience, knowledge and personal qualities meet the requirements of the role.
Please Note
We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage applicants to submit their application as soon as possible.

Contact Details

Ashley Humphrey
Business Management Team Leader
Tel: 03000 412903
Email:
Ashley.Humphrey@kent.gov.uk

About the Company

Work that works for you and us - let's talk flexibility!
KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.
Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.

Job Description & Person Specification

JD V5 BMCR Business Support Assistant JD