Operational Managers – Adult Social Care and Health

Role Responsibility

An exciting time to join our team
Kent is one of the largest and most ambitious Adult Social Care systems in the country, supporting over 34,000 residents across diverse communities. As we deliver our refreshed
Making a Difference Every Day Adult Social Care Strategy
, we are seeking exceptional Operational Managers to support system-wide transformation, improve outcomes and shape sustainable services for the future.
Our strategy sets out a renewed and ambitious direction for Adult Social Care in Kent. It reaffirms our commitment to strengths-based practice, prevention and partnership working – making this an exciting time to join our team.
An exciting opportunity to join us as one of up to six Operational Managers, available to the right candidates across the Assistant Director portfolios.
As an Operational Manager you will work as part of the local management team, to provide operational leadership, ensuring the delivery of high-quality, safe and sustainable services that meet our statutory duties and improve outcomes for Kent residents. At a time of continued transformation and increased demand, these are key roles to manage the delivery and support the following Assistant Directors and their portfolios.
Assistant Director for North Kent and Ashford and Canterbury
Approved Mental Health Professionals
North Kent Community Social Work
Ashford and Canterbury Community Social Work
Assistant Director for West Kent
Continuing Healthcare Liaison
Direct Payments
Carers
Operational Support Service
West Kent Community Social Work
Assistant Director for Thanet and South Kent Coast
Young People’s Team
Thanet and South Kent Coast Community Social Work
Assistant Director for Hospital Discharge
Early Discharge Planning
Short Term Pathways
About the role
As Operational Manager, you will:
provide visible, strategic leadership across key Adult Social Care Services, shaping direction, driving innovation and ensuring services are equipped to meet future challenges
champion high-quality, person-centred care, ensuring services are safe, compliant and consistently delivery meaningful, positive outcomes for the people we support
inspire, lead and develop high-performing teams, fostering a culture of professionalism, compassion and accountability, whiles ensuring statutory responsibilities are met and resources are used effectively
drive service excellence and transformation, leading on performance, quality assurance and continuous improvement, and working collaboratively to ensure services are efficient, sustainable and responsive to changing needs and demands
About you
As Operational Manager, you will:
be an experienced manager with strong leadership skills, driving and displaying professional standards and behaviour
need to demonstrate expertise in managing and monitoring budgets, planning and adapting resources to ensure delivery of a flexible, consistent high-quality and cost-effective service
have a proven track record of developing and manging staff, including performance management of an outstanding service
Further information
This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service and requires a professional qualification and registration of Social Work, Nursing or Occupational Therapy.
The post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements.
The selection process will include psychometric assessment, Assistant Director interview including a presentation and an interview with people with lived experience.
This role is subject to holding a Full UK Driving Licence – The Council is committed to making reasonable adjustments so whilst this job requires the jobholder to drive your application will still be considered if you are unable to drive due to a disability.
The application process
Candidates are asked to indicate their preference of role in supporting the Assistant Director(s), or to be considered for all, in the ‘How you meet the requirements of the role’ section of the application.

Contact Details

For further information on the roles please contact Alyson Wagget (by email
Alyson.Wagget@kent.gov.uk
) or by contacting Alyson’s Personal Assistant, Anne Adams (by email
Anne.Adams@kent.gov.uk
or by telephone 03000 417 650) to arrange an appointment.

About the Company

Work that works for you and us - let's talk flexibility!
KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.
Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.

Job Description & Person Specification

Operational Manager Applicant Pack.pdf