Support people to live with dignity, choice and independence

At Kensington and Chelsea, we’re all in – making sure every resident gets the care, support and respect they need to live as independently as possible. As an Independent Living Assessor, undertaking Carers Assessments you’ll be a key part of that mission, helping adults stay safe, supported and confident in their day-to-day lives.

What you’ll be doing:

As an Independent Living Assessor within the Complex Care Adult Social Care Service, you will work 36 hours per week across five days, supporting adults with care and support needs to maximise their independence and wellbeing.

The role includes supporting the Duty Service, acting as a first point of contact for residents seeking access to Adult Social Care. You will provide timely information, advice and support, ensuring residents are directed to the most appropriate services and interventions.

You will also undertake a range of administrative and coordination tasks that contribute to the effective and efficient delivery of the service. This includes maintaining accurate records, updating case management systems, preparing documentation, and ensuring information is recorded in a timely and professional manner.

The post is based in a team, which consists of a Team Manager, Advanced Social Work Practitioner, Social Workers and Independent Living Assessors.

You will work closely with colleagues across Adult Social Care, as well as health and care professionals, to promote a multidisciplinary approach that delivers person-centred outcomes for residents.

For further details, please review the Job Description and Person Specification

What you’ll bring

You’ll have experience supporting adults in a care, housing or community setting — perhaps as a support worker, carer or housing officer. You’ll understand the realities of working with vulnerable people and bring a calm, practical and compassionate approach to your work.

You’ll also need to be organised, confident working independently and skilled at juggling priorities. Good IT skills are essential, along with strong communication — especially when working with adults from a wide range of cultures, languages and backgrounds.

You don’t need a formal social work qualification to succeed in this role. What matters most is your ability to listen, your understanding of what good care looks like and your commitment to helping people live well.

Why join us

At RBKC, we’re all in – investing in our people, our communities and our future.

You’ll be joining a warm, welcoming and long-established team, with colleagues who bring years of knowledge and experience to share. There’s a strong sense of purpose here — and a belief that small actions, done well, can make a big difference. You’ll have a full induction, tailored development plan and access to training to build your confidence in the role. Whether you’re already experienced or stepping into something new, we’ll support your growth every step of the way.

About us

Kensington and Chelsea is home to diverse communities, thriving businesses and unique local places. Everything we do is focused on supporting our residents, strengthening our approach and creating a fairer borough. As a competent and caring Council, we take pride in our work every day, ensuring our services are delivered with care and competence. We listen to our residents, act with integrity and work together to build a borough that is greener, safer and fairer for all. You’ll be out in the community, face to face with residents, working together to find the right support at the right time. It’s about more than ticking boxes, it’s about making sure every individual feels seen, heard and supported.

Working Style:

You’ll be based in the Borough for 3 days a week, playing a key role in serving the local community. Whether you’re working on the frontline or behind the scenes, you’ll be part of a dedicated team making a real difference to residents’ lives.

Position and Interview Details:

Interviews will take place W/C 2^nd November. The role will also require an Enhanced Adults DBS check.

Ready to join us?

We’re all in – are you? If you share our values and have the skills to contribute, we’d love to hear from you.

We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community.

We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.

We are committed to fair, transparent, and consistent pay practices. New hires will start at the minimum of the advertised salary range.

Employees receive annual salary increases until they reach the top of the pay scale. In addition, employees will receive any agreed cost of living pay rises.