About us at Hounslow

We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.

We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.

About our Commitment to Diversity and Inclusion

We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.

We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.

As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.

Our Benefits

If you join us, you’ll have access to a range of employee benefits. Read more about these here.

About The Role

This is a senior role leading on community equipment services, making sure it supports wider council priorities and delivers real outcomes for people and communities.

The role involves setting the direction for long-term change, overseeing commissioning, and using data and market insight to make informed decisions about spend and service improvement.

Working closely with senior stakeholders, health partners and providers, you’ll build strong relationships and keep everyone aligned through periods of change. You’ll also make sure there are clear governance arrangements, good financial controls and strong performance oversight in place.

A big part of the role is driving smarter, more sustainable approaches, including recycling and reuse of equipment, as well as improving digital systems and prescribing processes. Overall, this is a strategic leadership role focused on improving quality, achieving better value, and making services more joined up and future-ready.

About The Team You’ll Be Working In

We are seeking an experienced and motivated Strategic Commissioner / Contract Lead to lead the commissioning and contract management of Community Equipment services. This key role will ensure the delivery of high quality, value for money equipment services that support people to live independently, improve outcomes, and reduce health and care inequalities across the system.

The postholder will provide strategic leadership across the full commissioning cycle, including needs analysis, service design, procurement, performance management, and continuous improvement. Working collaboratively with health and social care partners, providers, service users, and internal stakeholders, you will ensure contracts are effectively managed, risks are mitigated, and services remain responsive to changing demand and national policy.

You will lead on contract performance, quality assurance, and financial oversight, using data and intelligence to drive service improvements and deliver efficiencies. The role requires a strong understanding of integrated commissioning, complex contract management, and partnership working within a public sector environment, with a focus on innovation, sustainability, and delivering excellent outcomes for residents.

This is an influential role offering the opportunity to shape the future of community equipment services and contribute to wider system transformation.

About You

You are a strategic, confident, and collaborative with a strong track record of leading and managing complex contracts in a health and/or social care environment. You bring a clear understanding of Community Equipment services and their role in supporting independence, prevention, and integrated care delivery.

You have proven experience across the full commissioning and contract management lifecycle, with the ability to translate strategic priorities into effective, high performing services. You are comfortable working with data, financial information, and performance frameworks to hold providers to account, manage risk, and drive continuous improvement.

You are an effective relationship builder, able to work in partnership with providers, clinicians, operational teams, service users, and system partners. You can challenge constructively, influence at senior levels, and navigate complex stakeholder environments with confidence and professionalism.

You are motivated by improving outcomes for residents, committed to equality, diversity and inclusion, and thrive in a role where you can shape services, deliver value for money, and contribute to system wide transformation.

If the points below resonate with you, we’d love you to put in an application:

• You want to play a key role in shaping and improving Community Equipment services that enable people to live independently

• You enjoy working at a strategic level while remaining connected to service delivery and outcomes

• You are motivated by using insight, data, and collaboration to drive improvement and value for money

• You thrive in complex, partnership based environments and are confident working across organisational boundaries

• You take pride in strong governance, quality, and performance, and are comfortable holding providers to account

Read more about the work you’ll be doing in the Role Profile.

Don’t meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can’t tick every box. At Hounslow, we realise the ‘perfect candidate’ doesn’t exist. So, if you can do most of what we’re looking for, go ahead and apply. You may be just the right candidate for the job or be perfect for one of our other roles!

Essential for the role

Enhanced DBS check is required

When Interviews Will Be Held And Who To Contact

The key information you need about the role should be in the Role Profile, but if you have any further questions about the role, please contact:

Email: Davina.Pandya@hounslow.gov.uk

Telephone: 0208 583 3022

Interviews for this job will be held during week commencing 20th July 2026.

(Please seek line manager approval before applying for this role as secondment.)