Senior Care Officer

About us at Hounslow

We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.

We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.

About our Commitment to Diversity and Inclusion

We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.

We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.

As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.

Our Benefits

If you join us, you’ll have access to a range of employee benefits. Read more about these here.

About The Role

We are looking for an experienced Senior Care Officer who is confident, capable, and passionate about delivering high-quality care. You must have proven experience in a senior or supervisory care position, ideally within a dementia care setting working with older adults. If so, we’d love to hear from you and to join our team at Clifton Gardens Care Residential Home.

In this key role, you will lead by example, ensuring our residents receive high-quality, person-centred care that supports their physical, emotional, and social well-being.

What you’ll be doing:

1. Leading and supervising a team of care staff on shift.

2. Administering and managing medications safely.

3. Monitoring residents’ health and wellbeing, identifying any changes.

4. Providing compassionate emotional support and building meaningful relationships.

5. Maintaining accurate care records and reporting to management.

6. Working collaboratively with families, healthcare professionals, and external partners.

7. Acting as the Duty Officer when required.

8. Ensuring compliance with safeguarding, policies, and care regulations.

About The Team You’ll Be Working In

Clifton Gardens is a 42-bed residential care home in Chiswick, supporting older people, many living with dementia. We are committed to providing a warm, respectful, and person-centred environment.

About You

We are specifically seeking someone who brings strong experience and confidence in leading care teams.

Essential:

1. Significant experience in a senior care role including leading a small team.

2. Proven ability to lead shifts and supervise staff.

3. Experience in dementia care.

4. Strong knowledge of care planning, safeguarding, and compliance.

5. NVQ Level 3 (or above) in Health & Social Care.

6. Confident using digital care systems and IT (Word, Excel, Outlook).

Below resonate with you, we’d love you to put in an application:

• Are calm, organised, and decisive under pressure

• Lead by example and support team development

• Are passionate about delivering outstanding person-centred care

• Take ownership and responsibility during shifts

• Have strong practical experience and confidence in handling complex care situations independently.

Essential for The Role:

Enhanced DBS

Read more about the work you’ll be doing in the Role Profile.

When Interviews Will Be Held And Who To Contact

The key information you need about the role should be in the role profile, but if you have any further questions about the role, please contact:

Email: Ashvindra.Permalloo@hounslow.gov.uk

Telephone: 0208 583 5540

Interviews for this job will be held during week commencing 3rd August 2026.

(Please Note: No sponsorship available)